Associate III - BPM

UST · Trivandrum

Source and collection record

Last observed by our collector: 9 October 2026 at 12:27 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 66136

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Collected role description

Job Title Product Configuration QA Analyst – Healthcare Payer (TriZetto Facets) Location - Chennai/ Bangalore Experience - 3 to 6 Years Job Summary Product Configuration QA Analyst with strong expertise in Healthcare Payer Operations and TriZetto Facets . The ideal candidate will be responsible for validating and auditing product, benefit, and group configurations to ensure accuracy, compliance, and alignment with approved business requirements. This role requires strong analytical, testing, auditing, and defect management skills with a focus on quality improvement and defect prevention. Key Responsibilities Configuration Quality Validation Testing & Validation Defect Management & Root Cause Analysis  Reporting & Quality Governance   Participate in calibration and quality review sessions.  Maintain audit scorecards, quality metrics, and reporting dashboards.  Track audit accuracy, defect leakage, and first-pass quality metrics.  Present findings and improvement recommendations to leadership teams.   Compliance & Documentation   Ensure adherence to configuration standards, policies, and procedures.  Support audit readiness and documentation requirements.  Validate compliance with regulatory, contractual, and organizational standards.   Required Skills & Competencies   Strong experience in TriZetto Facets Product, Benefit, and Group Configuration .  Healthcare payer domain expertise.  Configuration Quality Assurance (QA) and audit experience.  Functional Testing and End-to-End Testing.  Defect Management and Root Cause Analysis. Required Experience 5+ years of Healthcare Payer Configuration experience. 2+ years of Configuration QA, Validation, or Audit experience. Education Preferred Qualifications Key Skills Key Performance Indicators (KPIs)< < Audit Accuracy Rate< Defect Identification Rate< Defect Leakage Rate< First-Pass Quality< Audit Completion Turnaround Time< Calibration Consistency Score< RCA Effectiveness< <

Collected experience requirement

3 - 5 Years