Warranty Manager

<p style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">At Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world. That’s YOUR work.</span></p><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow.</span></h4><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">So here, whatever we do is not a job. It’s a mission. As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast-paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place. </span></h4><h4><span style="font-family:Arial;font-size:12px;">Visteon is at the epicenter of this mobility revolution.</span></h4><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">Two major trends in the automotive industry – the shift to electric vehicles and vehicles with autonomous safety technologies – have created unique opportunities for Visteon. We are the only automotive provider focused exclusively on cockpit electronics – the fastest-growing segment in the industry.</span></h4><h4><span style="font-family:Arial;font-size:12px;"><b>Job Title: Global Software Quality Manager</b></span></h4><h4><strong><span style="font-family:Arial;font-size:12px;">Location:</span></strong><span style="font-family:Arial;font-size:12px;"> Chennai</span><br /><strong><span style="font-family:Arial;font-size:12px;">Reports To:</span></strong><span style="font-family:Arial;font-size:12px;"> Director</span></h4><h4><span style="font-family:Arial;font-size:12px;"><b>Role Summary:</b></span></h4><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">The Global Software Quality Manager is responsible for driving software quality excellence across global programs. This role ensures that customer requirements are met, internal processes are continuously improved, and quality KPIs are tracked and acted upon. The manager will lead quality initiatives, coach teams on problem-solving, and represent the organization during customer audits.</span></h4><h4><span style="font-family:Arial;font-size:12px;"><b>Key Responsibilities:</b></span></h4><ul><li><h4><span style="font-family:Arial;font-size:12px;">Monitor and analyze key software quality performance indicators (KPIs) across global programs, and define effective countermeasures to address deviations or risks in quality performance.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Plan and execute quality assurance activities for product changes, ensuring thorough impact analysis across software, hardware, manufacturing, and customer-facing functions.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Ensure that customer-specific quality requirements are fully understood, documented, and implemented throughout the software development lifecycle.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Provide hands-on coaching and guidance to engineering teams on structured problem-solving methodologies such as 8D, Kenshokai, or 5 Whys, especially in response to development or field issues.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Take ownership of customer audits by preparing documentation, leading discussions, and aligning internal teams on quality-related expectations and corrective actions.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Investigate customer complaints and warranty returns by conducting root cause analysis and initiating structured problem-solving processes to prevent recurrence.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Lead internal initiatives aimed at improving software quality processes, tools, and standards, fostering a culture of continuous improvement across global teams.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Define measurable quality targets for products in production, and establish monitoring mechanisms to ensure ongoing compliance and performance.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Facilitate and lead lessons learned sessions across programs and regions, ensuring that insights are captured, shared, and integrated into future projects.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Track and manage design deviation requests, process changes, and special software releases, ensuring proper documentation, risk assessment, and approvals.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Collaborate with manufacturing, product design, and validation teams to prepare for product releases, ensuring all quality gates are met and release readiness is confirmed.</span></h4></li></ul><h4><span style="font-family:Arial;font-size:12px;"><b>Qualifications:</b></span></h4><ul><li><h4><span style="font-family:Arial;font-size:12px;">Bachelor’s or Master’s degree in Engineering, Computer Science, or related field.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Proven experience in software quality management, preferably in a global setting.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Strong understanding of quality standards (e.g., ISO, ASPICE, IATF).</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Excellent analytical, communication, and leadership skills.</span></h4></li><li><h4><span style="font-family:Arial;font-size:12px;">Experience with customer-facing roles and audit processes.</span></h4></li></ul><h4></h4><h4><strong><span style="font-family:Arial;font-size:12px;">More Good Reasons to Work for Visteon Focusing on the Future</span></strong></h4><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions. This strategy is driven by constant innovation, and you will support our efforts through your role. We are recognized across the industry for innovation. We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world.</span></h4><h4><strong><span style="font-family:Arial;font-size:12px;">Company Culture</span></strong></h4><h4 style="text-align:justify;"><span style="font-family:Arial;font-size:12px;">Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally. Join us and help change the world and how we interact with our vehicles. Visteon is where the best technical talent creates the future. Learn more about our culture </span><a href=""><span style="font-family:Arial;font-size:12px;">here.</span></a></h4><h4><span style="font-family:Arial;font-size:12px;"> </span></h4><h4><span style="font-family:Arial;font-size:12px;"><b>About Visteon</b></span></h4><h4 style="text-align:justify;"><font face="Arial"><span style="font-size:12px;">Visteon is advancing mobility through innovative technology solutions that enable a software-defined future. Our state-of-the-art product portfolio merges digital cockpit innovations, advanced displays, AI-enhanced software solutions, and integrated EV architecture solutions. With expertise spanning passenger vehicles, commercial transportation, and two-wheelers, Visteon partners with global automakers to create safer, cleaner, and more connected journeys. Headquartered in Van Buren Township, Michigan, Visteon operates in 17 countries, employing a global network of innovation centers and manufacturing facilities. In 2024, we recorded annual sales of approximately $3.87 billion and secured $6.1 billion in new business.</span></font></h4>