Walk-in interviews - Urgent Hiring's for Technical Support Engineer (Application Support)

Openings: 15 expertise. Case Studies Testimonials Company Company Committed to core values, we've earned a reputation for exceptional services. About Us Our Team Corporate Ethos & CSR Career Career Join us, and unlock your potential to thrive and succeed in a fulfilling and rewarding career journey. Jobs Life@Aress Blog Contact Us Career Join the Aress team We Believe in the Profound Power of our People. We’re seeking top talent with a drive to excel and the passion to defeat the toughest adversaries. Home Careers Job details Walk-in interviews - Urgent Hiring's for Technical Support Engineer (Application Support) Job Code: APPLICATION SUPPORT- February 2026 Division - 24 x 7 Technical Support Division Nashik Apply for Job Experience - Any Key Skills Position Details Designation: Technical Support Engineer Total Vacancies: 15 Joining: Immediate Eligibility Criteria EDUCATION: Bachelor’s degree in any stream with basic computer knowledge (e.g., B.A., B.Com., BCS, BCA, BSc) Graduation Years: Pass-out batches of 2020, 2021, 2022, 2023, and 2024 are eligible. Role and RESPONSIBILITIES: Determining the root cause of a technical issue, select and explain the best solution to the customer’s query. Handle incoming tickets/chats/calls/remotes. Maintain customer interaction records. Refer unresolved customer issues/grievances to the specially designated departments with the complete history for further investigation. Basic computer competency is needed as mentioned below: Adhere to the procedures and guidelines at all times. Swift in dealing with changes in methods and policies. Assist with the placement of orders, upgrades, and downgrades. Attempt to persuade customers to reconsider cancellations if any. Recommend improvements in the existing product and services by analyzing the customer contacts. Should be flexible working in the office and in rotational shifts. Other Requirements: Excellent interpersonal communication skills (verbal and written). Strong attention to detail, ability to handle stress, and a positive attitude. Customer service experience and familiarity with CRM will be an additional advantage. We are conducting walk-in interviews, interested & local candidates should walk in directly to the office along with their updated resume. Additional Information Job Location: Nashik - Aress Software & Education Technologies Pvt Ltd. Walk-in Timings: 8:00 AM to 5:00 PM (Sunday off) Walk-in Address: Aress Software & Education Technologies Pvt Ltd., L-13, MIDC, Ambad, Near Atul Industries, Nasik – 422010. Contact: 0253-6630-718 / 701 / 713 / 763 /742 Did not find a job to apply? Post your resume for future opportunities. Post Resumes --> Our Benefits and Perks Health and Wellness Benefits Free Snacks Diversity and Inclusion Initiatives Pride Awards Employee Referral Bonuses Team Social Events To Contact Our HR Professionals 0253 - 6630701/718 jobs@aress.com info@aress.com +1 (781) 258 1274 +44 (0) 7446 87 37 97 +91 253 6630701, +91 20 6741 2206 Services Digital Transformation Gen AI & Data Engineering 24x7 Technical Support Cyber Security Platforms Salesforce Service Now Success Stories Case studies Testimonials Company About Us Our Team Career Contact us Recognised by Aress Software & Education Technologies (P) Ltd. © 2026 All rights reserved. Privacy Policy Terms of Services Sitemap Career linkedin twitter facebook Apply For The Job First Name: Last Name: Email: Phone: Academic Level: Academic Level Graduate Post Graduate Current Location: Resume [Only pdf/doc file allowed]: Message: Reference at Aress First Name: Last Name: Official Email Id: Employee ID: Apply For The Job