Customer Support Executive

Dhandhania Infotech · Pune

Source and collection record

Last observed by our collector: 9 October 2026 at 12:32 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: e-n-accordion-item-1400

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Job Location : Pune Experience Required : 1 years to 4 years Required Educational background : Good Communication Skills in English language. Good Listening & Problem-Solving Skills. Ability to take and handle stress and pressure. Good Interpersonal Skills. Exhibiting patience in order to appease the most difficult clients. Following through on inquiries to ensure completion and satisfaction of work. Negotiating acceptable terms for both the company and the customer. Job Role : As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers. Key Responsibilities : A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof. Maintaining records of transactions and interactions. Appropriate and timely follow-ups wherever required. Escalate unresolved queries to respective departments for accurate redressal. Familiar with CRM systems and practices.

Collected experience requirement

1 years to 4 years