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Operations Team Lead (Night Shift)

Dhandhania Infotech · Nagpur

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Employer requisition: e-n-accordion-item-1404

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Collected role description

Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time. Job Role: As a Team Lead you will responsible in driving team performance, fostering a positive work environment, and ensuring that team objectives are met effectively and efficiently. Key Responsibilities: Create an inspiring team environment with an open communication culture. 2. Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance and report on metrics. Motivate team members. Discover training needs and provide coaching. Listen to team members’ feedback and resolve any issues or conflicts. Recognize high performance and reward accomplishments. Encourage creativity and risk taking. Suggest and organize team building activities. To deliver experience and know how to carry out various Management duties. 13. To ensure that the team is utilised to the fullest and meet all the objectives. 14. Excellent people / Team Management skills. Develop key metrics and reporting aids that accurately enable decision making and 16. improvement. Be a key point of contact for allocated team you are managing and interact effectively 18. with Senior Management in the pursuit of business goals. Master the intricate details associated with each campaign such that a full accurate 20. understanding of the task at hand is developed. Build bridges with Agents and Management garnering trust and loyalty, and inspiring 22. them to higher levels of performance and career development. Be instrumental in delivering improvements to the team and pro. Required Experience: 3 years to 4 years Required Educational background: Graduation and Postgraduation

Collected experience requirement

3 years to 4 years