Cisco UC Scripting T3
Inspiredge IT Solutions · Hyderabad
Source and collection record
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Employer requisition: cisco-uc-scripting-t3
Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 5 years.
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Collected role description
Essential Functions · Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts i... Essential Functions · Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment · Follows up with customer contacts to ensure satisfactory resolution · Reports findings, tracks progress, and documents customer communication within incident management system · Manages workload in a manner that meets defined […] Service IT Infra Management Professional Services Managed Services Security Services Expense Management Technology Utility Cloud Technology Utility Cloud SAM As A Service Solution Consulting QUALITY ASSURANCE RPA Services Digital Services Careers Current Openings Why Inspiredge Blog News Contact Us Home About Us AI-Induced GCC x AI IT Infra x AI TEM x AI Capabilities X10D: GCC-as-a-Service IT Infra Management Expense Management SAM as a Service Digital Services Solutions Consulting Quality Assurance Careers Blog News Contact Cisco UC Scripting T3 Inpiredge IT Solutions Technical Services Hyderabad, Remote Posted 3 years ago Essential Functions · Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment · Follows up with customer contacts to ensure satisfactory resolution · Reports findings, tracks progress, and documents customer communication within incident management system · Manages workload in a manner that meets defined Service Level Objectives · Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence, and discretion · Develops positive working relationships with internal and external customers Required Qualifications · 5 years’ experience performing break/fix, moves, adds and changes for telephony equipment and adjuncts · 5 years’ experience supporting Cisco solutions · Cisco examples: Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Web Ex Calling and Contact Center · ICM and VXML Scripting · 2 years’ experience using an automated ticketing system · 5 years’ experience supporting Cisco hardware and software · Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and Excel · Must possess excellent oral and written communication skills in English · Highly skilled in writing with details, accuracy and consistency · Strong analytical, interpersonal, and relationship building skills · Must be familiar with both voice and data equipment and technologies · Superior skill in the use of the Internet, e-mail applications, procurement/inventory systems, maintenance · Management systems and payroll / timekeeping applications · Strong work ethic and personal drive to excel · Strong sense of urgency and commitment to get the job done · Superior negotiation, coordination, and conflict resolution skills · Ability to use (and learn new) complex systems, technologies, and applications · Ability to adapt to change quickly and multi-task Desired/Preferred Qualifications · Industry certifications on telephony and associated technology solutions, depending on team placement · Cisco Certifications Two years working experience in the managed services industry Job Features Experience 9+ Years Apply Online Attach Resume * Submit Inspiredge is an extremely energetic, young and creative organization. We form an extended team for our global clients and help offer industry’s best talent pool. Moreover, we are integrated with sustainable technologies and ever evolving operating practices. Facebook-f Linkedin-in Instagram Youtube Contacts US : Charlotte, NC +1 732 947 4608 India : Hyderabad, Telangana Visakhapatnam, AP Sales : +91 991 991 8458 Enquires : +91 868 888 8458 Email: hello@inspiredgeit.com Services AI-Induced Services X10D™ – GCC As A Service IT Infra Management Expense Management Solutions Consulting Quality Assurance Online Branding Copyright | 2026 Inspiredge IT Solutions
Collected experience requirement
5 years