FRONT DESK EXECUTIVE

About Lepton Software: Lepton Software is a leading provider of Location Intelligence, Smart Mapping, and GIS-based software solutions, empowering enterprises across Telecom, BFSI, Government, Retail, and Automotive sectors. With over 25+ years of expertise, Lepton delivers innovative geospatial products, network planning solutions, and enterprise-grade digital transformation services across global markets. Our culture encourages ownership, collaboration, continuous learning, and customer-centric innovation. (A) JOB SUMMARY The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders. The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination. (B) JOB DUTIES & RESPONSIBILITY A. Front Desk & Reception Management • Manage the reception/front desk and ensure a professional and welcoming environment. • Greet and assist visitors, clients, candidates, vendors, and other guests. • Understand the purpose of visits and coordinate with the concerned employee/department. • Maintain visitor records, wherever applicable. • Ensure visitors are appropriately guided to meeting rooms or designated areas. • Handle incoming and outgoing calls and route calls to the appropriate employees/departments. • Take and convey messages accurately and promptly. B. Visitor & Meeting Coordination • Coordinate meeting room availability and basic meeting arrangements. • Support arrangements for client meetings, interviews, employee meetings, and official events. • Ensure meeting rooms are ready before important meetings. C. Courier & Mail Management • Receive and dispatch courier, postal mail, and other official documents. • Maintain records of incoming and outgoing couriers. • Liaise with courier agencies and service providers as required. D. Administrative Support • Support the Admin team in routine administrative activities. • Maintain front-office records, registers, contact lists, and other relevant documents. • Assist with stationery and front-office supplies monitoring. • Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required. • Report any front-office, facility, or security-related issues to the concerned team. F. Employee & Internal Coordination • Assist employees and visitors with basic information and directions. • Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements. • Support internal communication related to meetings, visitors, deliveries, and office activities. • Maintain confidentiality of company and employee-related information. G. Office Discipline & Professional Standards • Ensure the reception area remains clean, organized, and presentable. • Follow company policies and security procedures. • Ensure unauthorized persons do not enter restricted office areas. • Handle sensitive information and documents with appropriate confidentiality. H. Travel Desk & Travel Coordination • Coordinate day-to-day employee travel requirements in coordination with the Admin team • Coordinate official travel bookings including flights, hotels, and cabs. • Manage travel requests through the company's designated travel system/process. • Coordinate with travel agencies and service providers for bookings and changes. • Maintain travel records, confirmations, cancellations, and rescheduling. • Ensure travel arrangements comply with the company's Travel & TA/DA Policy. (C) QUALIFICATION & SKILLSET • Excellent verbal and written communication skills. • Pleasant personality and professional approach. • Basic knowledge of MS Office / Google Workspace. • Good attention to detail. • Ability to maintain confidentiality. Educational Qualification • Graduate in any discipline preferred. • Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage. Experience • 2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.