Deputy General Manager - Vending Supply

Are you passionate about driving operational excellence and building efficient supply ecosystems? If yes, we’re looking for you. As a Deputy General Manager – Vending Supply at SmartQ, you will lead end-to-end supply operations across India, including product sourcing, supply planning, logistics, and inventory management for our vending business. Your focus will be on ensuring uninterrupted product availability, optimizing costs, and maintaining high service standards in line with business SLAs. You will drive vendor performance, manage procurement, and ensure compliance with quality standards while supporting business growth. This role requires a strong balance of strategic thinking and execution, along with experience in managing large-scale supply operations. If you’re a results-driven leader ready to build scalable and efficient supply systems, we’d love to hear from you. Are you passionate about driving operational excellence and building efficient supply ecosystems? If yes, we’re looking for you. As a Deputy General Manager – Vending Supply at SmartQ, you will lead end-to-end supply operations across India, including product sourcing, supply planning, logistics, and inventory management for our vending business. Your focus will be on ensuring uninterrupted product availability, optimizing costs, and maintaining high service standards in line with business SLAs. You will drive vendor performance, manage procurement, and ensure compliance with quality standards while supporting business growth. This role requires a strong balance of strategic thinking and execution, along with experience in managing large-scale supply operations. If you’re a results-driven leader ready to build scalable and efficient supply systems, we’d love to hear from you. Supply Chain & Operations Management Plan and manage pan-India product supply (FMCG / beverages / snacks / consumables) for vending machines. Ensure 100% machine fill-rate and minimal stock-outs across locations. Drive forecasting, replenishment, and SKU rationalization based on sales trends and machine productivity. Oversee regional warehouses, depots, and distributors supporting vending operations. 2. Vendor & Procurement Management Identify, onboard, and manage national & regional suppliers. Lead price negotiations, contracts, and annual rate agreements to improve margins. Monitor vendor KPIs: service levels, fill rates, quality, delivery timelines. Develop alternate sourcing strategies to mitigate supply risks. 3. Inventory & Cost Control Own inventory planning, ageing control, expiry management, and shrinkage reduction. Optimize working capital through improved inventory turns and DOH. 4. Quality, Compliance & Process Improvement Ensure products meet food safety, statutory, and company quality standards. Drive SOPs for handling, storage, and replenishment of vending products. Lead process automation and system enhancements (ERP, SFA, inventory tools). 5. Stakeholder & Team Management Collaborate with sales, operations, finance, and service teams. Present MIS, dashboards, and performance reports to leadership. Qualifications: Bachelor’s degree in supply chain, Engineering, Commerce, or Business (MBA / PGDM – Operations preferred). 3–5+ year’s experience in supply chain / procurement / distribution. Strong exposure to FMCG, vending, retail, QSR, or consumer goods. Proven experience managing pan-India supply networks. Message from CEO: We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place. Are you passionate about driving operational excellence and building efficient supply ecosystems? If yes, we’re looking for you. ... Supply Chain & Operations Management Plan and manage pan-India product supply (FMCG / beverages / snacks / consumables) for vending machines. Ensure 100% machine fill-rate and minimal stock-outs across locations. Drive forecasting, replenishment, and SKU rationalization based on sales trends and machine productivity. Oversee regional warehouses, depots, and distributors supporting vending operations. 2. Vendor & Procurement Management Identify, onboard, and manage national & regional suppliers. Lead price negotiations, contracts, and annual rate agreements to improve margins. Monitor vendor KPIs: service levels, fill rates, quality, delivery timelines. Develop alternate sourcing strategies to mitigate supply risks. 3. Inventory & Cost Control Own inventory planning, ageing control, expiry management, and shrinkage reduction. Optimize working capital through improved inventory turns and DOH. 4. Quality, Compliance & Process Improvement Ensure products meet food safety, statutory, and company quality standards. Drive SOPs for handling, storage, and replenishment of vending products. Lead process automation and system enhancements (ERP, SFA, inventory tools). 5. Stakeholder & Team Management Collaborate with sales, operations, finance, and service teams. Present MIS, dashboards, and performance reports to leadership. Qualifications: Bachelor’s degree in supply chain, Engineering, Commerce, or Business (MBA / PGDM – Operations preferred). 3–5+ year’s experience in supply chain / procurement / distribution. Strong exposure to FMCG, vending, retail, QSR, or consumer goods. Proven experience managing pan-India supply networks. Message from CEO: We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.