IT Support Engineer - Intern

Zycus Infotech · Bangalore

Source and collection record

Last observed by our collector: 9 October 2026 at 12:33 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: J3L4U6PB3

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

We are looking for an IT Intern to join our IT Operations team. The candidate will support the IT Operations team with day-to-day application installation, endpoint troubleshooting, and general IT support across Windows and macOS devices, along with exposure to broader IT operations processes and automation initiatives. Key Responsibilities Assist with application installation, updates, and uninstalls on Windows and macOS endpoints Troubleshoot common OS, application, and connectivity issues for end users Support ticket triage and resolution tracking (Freshservice or similar ITSM tool) Assist with basic software packaging/deployment tasks and testing Help document SOPs and troubleshooting guides for common issues Support patch management and software compliance checks Assist with testing and QA of internal automation workflows (Power Automate, low-code tools) General coordination support for ongoing IT projects Requirements Completed degree in Computer Science, IT, or related field in 2026. Working knowledge of Windows and macOS — installing software, basic system settings, common troubleshooting steps Comfortable working hands-on in macOS environments Strong communication, documentation, and problem-solving skills Eagerness to learn enterprise IT support practices Basic knowledge of Microsoft Entra ID Must have hands-on experience using AI tools (Claude, Gemini, ChatGPT, or similar) for technical assistance and problem-solving Nice to Have Any Microsoft fundamentals certification (MS-900/SC-900/AZ-900) Basic scripting exposure (PowerShell/shell)

Collected experience requirement

0-1 Years