Salesforce Development Tech Lead
Replicon · Bangalore
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Employer requisition: 11246BR
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Collected role description
<div data-field="responsibilities" class="jd-responsibilities"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times=""><b><span style="color:#1f4e79">Position Summary:</span></b></span><br><span new="" roman="" times="">Deltek is looking for a Salesforce Development Tech Lead to lead and grow our Bangalore-based Salesforce engineering team. In this role you will manage a team of approximately six to eight Salesforce Engineers — a mix of Administrators and Developers — while remaining hands-on in building out Salesforce features. You will drive the efficiency and effectiveness of the team, ensure best practices, and follow Salesforce's guiding principles, all while collaborating closely with a USA-based team and supporting USA-based customers.</span><br><span new="" roman="" times="">This role is based in the greater Bangalore area and may be performed Remote or Hybrid, with occasional visits to the Deltek Bangalore offices. To support close collaboration with U.S. teams and customers, this role works Eastern Time (ET) zone hours.</span><br><span new="" roman="" times="">Deltek's Salesforce instance has a Sales Cloud focus. Deltek is an AI-forward organization, and this role is expected to leverage AI where appropriate to improve delivery velocity, quality, and the overall developer and end-user experience.</span><br><span new="" roman="" times=""><i>The ideal candidate is familiar with all phases of the Salesforce SDLC — designing, coding, testing, and consistently managing applications to establish reliable engineering productivity — and has a declarative-first mindset, reaching for custom code only when configuration cannot meet the requirement.</i></span><br><span new="" roman="" times=""><b><span style="color:#1f4e79">Key Responsibilities:</span></b></span></span></span><ul style="margin-bottom:4px"><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Lead, mentor, and grow a team of approximately six Salesforce Engineers (Administrators and Developers), fostering a culture of ownership, career growth, and continuous improvement.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Act as direct manager in a matrixed in-house / consultant / onshore / offshore framework, coordinating with a USA-based team and supporting USA-based customers.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Remain hands-on building out Salesforce features across configuration and code: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Serve as gatekeeper for declarative-first solutioning, drawing a clear line between declarative configuration and programmatic code in line with Salesforce's guiding principles; refactor to declarative solutions such as Flows where appropriate.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Own and continuously improve the SDLC, leveraging a third-party Salesforce-focused DevOps tool (Gearset or Copado) and code repositories such as GitHub for source control, CI/CD, release management, and multi-environment (sandbox/production) strategy.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Build integrations between Salesforce and external applications using REST/SOAP APIs, Bulk and Streaming APIs, Outbound Messaging, OAuth, and SSO; work with integration and ETL tooling such as Workato to move data between Salesforce and connected systems.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Adhere to and enforce code standards and Apex design patterns; lead code reviews, mentoring, and policy governance to keep solutions well-structured, maintainable, and scalable.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Understand Salesforce platform capabilities, governor limits, and limit-informed development best practices.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Provide high availability for error resolution and technical support at Tier 2 and Tier 3 levels; serve as an escalation point and drive issues to closure.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Assist with release process and coordination; support documentation of configurations and releases in knowledge repositories.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Participate in daily Scrum and Agile ceremonies as an active team member; encourage addressing technical debt and contribute to strategic technology planning.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Leverage AI where appropriate to accelerate development, testing, and support, consistent with Deltek's AI-forward approach.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Collaborate with business stakeholders to understand pain points and deliver impactful, scalable solutions.</span></span></span></li></ul></div><div data-field="description" class="jd-description">As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com</div><div data-field="qualifications" class="jd-qualifications"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times=""><b><span style="color:#1f4e79">Required Qualifications:</span></b></span></span></span><ul style="margin-bottom:4px"><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">6+ years of relevant experience with Salesforce.com development.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Proven people-leadership experience directly managing a Salesforce team (administrators and developers), including mentorship and team development.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Hands-on Lightning development experience: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Strong command of the full Salesforce SDLC and modern DevOps practices, with direct experience using a third-party Salesforce-focused DevOps tool such as Gearset or Copado and code repositories such as GitHub.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Experience building integrations and data migration using REST/SOAP/Bulk/Streaming APIs, OAuth, and SSO, plus familiarity with integration and ETL tools such as Workato.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Experience creating and managing sandbox and production environments in a multi-tier, multi-promotion release model.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Proficiency writing test classes, triggers, batch classes, and future methods, following Apex design patterns.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Knowledge of Agile methodology and ceremonies (Scrum or Kanban), with proficiency using Agile tools such as JIRA and Confluence.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Ability to work Eastern Time (ET) zone hours to support U.S.-based teams and customers.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Bachelor's degree in Computer Science, Information Systems, Business, or a related field.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Excellent communication skills, with the ability to translate technical concepts for both technical and business audiences.</span></span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times=""><b><span style="color:#1f4e79">Desired Experience:</span></b></span><br><span new="" roman="" times="">Strong preference for hands-on experience across the following Salesforce areas:</span></span></span><ul style="margin-bottom:4px"><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Agentforce</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Data Cloud / Data 360</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Enterprise Territory Management (ETM)</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">CPQ</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Revenue Cloud</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Agentforce Revenue Management (ARM)</span></span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times=""><b><span style="color:#1f4e79">Certifications:</span></b></span></span></span><ul style="margin-bottom:4px"><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Salesforce Certified Administrator — required.</span></span></span></li><li style="margin-bottom:4px"><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;"><span new="" roman="" times="">Salesforce Certified Platform Developer I — preferred (Platform Developer II and Agentforce Specialist a plus).</span></span></span></li></ul></div><div data-field="travel" class="jd-travel">10%</div><div data-field="Privacy" class="jd-Privacy">Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this <a href="https://education.deltek.com/web/du_internal/Recruitment/Applicant%20Privacy%20Notice.pdf" target="_blank" rel="noopener noreferrer" title="Candidate Privacy Notice"><br>Candidate Privacy Notice<br></a>Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.<br><br><strong>Important: Protect Yourself from Recruitment Scams</strong> <br>Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @deltek.com account or Enterprise@trm.brassring.com, never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else. If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to Secure@deltek.com and consider reporting it to law enforcement.</div>
Collected experience requirement
6+ years