Product Manager – Banking Loyalty

Xoxoday · Bangalore

Source and collection record

Last observed by our collector: 9 October 2026 at 12:36 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 132621

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Collected role description

Product Manager – Banking Loyalty About the Role We are a leading loyalty player in the banking segment, and this role sits at the centre of banking loyalty thought leadership. As Solutions Architect, you will be our in-house banking loyalty expert — shaping the product for banking clients, setting up the Customer Success processes that make those engagements repeatable, and partnering directly with customers to guide their loyalty growth. This is a hands-on, customer-facing role for someone who combines deep domain knowledge with product instinct and the ability to translate client needs into scalable solutions. Key Responsibilities - Enhance and shape the Xoxoday product for banking loyalty use cases, working closely with Product and Tech. - Guide on product features but also operational excellence that helps reduce issues - Define and set up Customer Success processes that ensure consistent, successful delivery for banking clients. - Act as a trusted advisor to banking customers, providing growth consulting that delights and retains them. This includes guiding them on growth initiatves and campaigns - Partner across Product, Tech, and CSM to align solution design with delivery and roadmap. - Bring the voice of the banking customer into product and process decisions. What Success Looks Like (First 6 Months) - The product is meaningfully stronger for banking loyalty scenarios. - Repeatable processes are in place for onboarding and servicing banking clients. - Banking customers see clear value and growth from the right consulting and solution design. Must-Have Skills & Experience - Deep banking loyalty expertise — proven domain knowledge of loyalty programs in the banking sector. - Strong client-facing persona, comfortable advising senior stakeholders. - Solid product knowledge and the ability to shape solutions, not just deliver them. - Experience defining humand and system processes that scale across multiple clients. - 7–9 years of relevant experience. Preferred Background - Background specifically in banking loyalty. - A track record of product vision, industry knowledge, and process definition in a client-facing capacity.

Collected experience requirement

7-9 years