Technical Application Service Specialist

Lloyds Technology Centre · Hyderabad

Source and collection record

Last observed by our collector: 9 October 2026 at 12:37 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 164603

Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 3-5 years.

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Retained employer experience wording: 3-5 yearsAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Job Description Summary As a Service Specialist, you will be capable of working independently managing a wide range of customer inquiries and moderately complex issues. They contribute to improving service processes and begin mentoring newer team members. This grade focuses on deepening product knowledge, enhancing problem-solving skills, and taking on more responsibility in customer issue resolution. Job Description - Experience Required: 3 to 5 years. - Mode of work- Hybrid - Location-Hyderabad Monitors and analyses data as directed using budgeting systems and protocols. Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Edits documents to fit the organisation's style guidelines and prepares information for publication using established procedures and standards. Supports and enables others to use and benefit from existing data management systems. Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Reviews non-compliance issues within current compliance processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline. Helps others use and benefit from the existing knowledge management systems. Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers. Supports others by performing prescribed product development/engineering activities (e.g., analysing client situations, interpreting data, etc.) using existing procedures. Supports others by using strategic planning systems and protocols. We're Lloyds Technology Centre*, a tech and data company located in Hyderabad, India. We're part of Lloyds Banking Group, a leading provider of financial services in the UK and the UK's largest digital bank, with more than 27 million customers. We're changing financial services, and we want you to join us. With market-leading people practices and great opportunities for career and skills growth, we are committed to creating an exceptional colleague experience that is welcoming for all. Join us! *Lloyds Technology Centre does not offer financial services in India. Should you wish to contact us for any reason, please email us at: indiarecruitment@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Collected experience requirement

3-5 years