Order Writer

Toolbar “LEX”, CAFÉ, EASE, CSG Qualification Graduate Open Job Description About Us Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com About Business Unit TPx is a leading nationwide managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 18,000 customers in more than 49,000 locations across the U.S. For more than two decades, TPx has offered managed services and solutions to help customers across every business sector address the growing complexity of their IT environments. For more information, visit www.tpx.com Roles and Responsibility Job Title: Order Writer General Purpose: The Order Writer is the focal point for external orders required to optimize the Network . This position requires the ability to work independently with a high level of accuracy and attention to details , while still working with others on the team . A strong understanding of LEC and various other IXC order processing systems / requirements are required along with the ability to multitask. Responsibilities include External Ordering with LECs and various other Carriers, Following up on orders to completion. Working with internal team s to make sure orders are sent with the information provided, and updates are provided in a timely manner. Reports to (Supervisor/Manager): Works under the supervis ion of the Department Manager/ Supervisor Essential Duties and RESPONSIBILITIES: Proficient with LEC Change orders and Disconnect ASRs/LSRs Able to work in Microsoft Excel Basic understanding of Share Point Desired MINIMUM QUALIFICATIONS: Education and Experience: 2+ years of experience required. Graduate Degree Necessary Knowledge, Skills, and Abilities: The Order Writer must be Highly computer literate, with the ability to utilize Microsoft Office, Outlook, as well as all ILEC and IXC electronic ordering systems and various internal web-based systems. Knowledge of the following LEC systems: Toolbar “LEX” CAFÉ EASE CSG ECS, AT&T Long Haul, Verizon Business, Qwest, AFS, Time Warner Driving /Travel Requirement s : There are no current driving requirements for this position. This is subject to change. Special Requirements: There are no Special Requirements for this position. This is subject to change. Tools and Equipment Used: Work computer , including word-processing, database, and spreadsheet programs . P hone required. Printer/Scanner/Copier. Dependable Internet connection (If Home- based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. This job requires _ 95 _% working in front of a computer . This job requires up to _ 20 _% working from phone such as conference calls that would not include visually working from a computer. Work Environment : Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Selection Guidelines: Formal application, rating of education and experience; oral interviews and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the several types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. HR Effective Date: Click or tap to enter a date. Last Revised Date: Click or tap to enter a date. 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