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Community & Experience Specialist (Pan India)

Remunance Services Pvt. Ltd. · Remote

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Employer requisition: b36348e2-5d82-49b3-a3b0-1a7dd74be374

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Collected role description

Experience required: 3-6 years Key Accountabilities: 1. Community Engagement & Growth  Develop and execute strategies to grow OM SYSTEM's photography community across India.  Build strong relationships with photographers, ambassadors, photography clubs, educational institutions, and industry organisations.  Foster an active and engaged customer community through regular communication and ongoing engagement initiatives.  Identify emerging photographers and creators who align with the OM SYSTEM brand.  Support community growth through both online and in-person engagement opportunities. 2. Events & Brand Experiences  Plan and deliver photography workshops, photowalks, product experience days, launch events, exhibitions, and community gatherings.  Create premium customer experiences that showcase OM SYSTEM products in real-world shooting environments.  Coordinate event logistics including venues, presenters, registrations, budgets, equipment, and post-event reporting.  Work with dealers and distributors to support local retail activations and customer events.  Measure attendance, customer satisfaction, lead generation, and return on investment for all events. Position Description: Community & Experience Specialist 3. Ambassador & Educator Programs  Recruit, manage, and support OM SYSTEM ambassadors and educators.  Develop ongoing engagement programs that encourage advocacy and long-term partnerships.  Ensure ambassadors and educators represent the OM SYSTEM brand professionally and consistently.  Encourage and curate ambassador content showcasing OM SYSTEM products. 4. Cross-Functional Collaboration  Work closely with Sales, Marketing, Product, eCommerce, and distributor teams to align community initiatives with business objectives.  Support product launches through community-first experiences and creator engagement.  Collaborate with retail partners to deliver educational workshops and customer events.  Assist with regional and global community initiatives where required.  Ensure consistent brand messaging and customer experience across all activities. Skills and Qualifications  3-6 years & experience in community management, events, experiential marketing, brand engagement, or related roles.  Passion for photography and a strong understanding of the imaging industry.  Experience planning and delivering customer events and workshops.  Excellent relationship-building and networking skills.  Confident public speaker with strong presentation and facilitation abilities.  Experience working with brand ambassadors is highly desirable.  Strong project management and organisational skills.  Excellent written and verbal communication skills.  Ability to work independently while managing multiple projects simultaneously.  Experience with social media platforms and community engagement tools is desirable.  Willingness to travel frequently throughout India, including weekends when required for events.

Collected experience requirement

3-6 years