Customer Trainer

Intuitive · Bangalore

Source and collection record

Last observed by our collector: 9 October 2026 at 12:42 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: JOB216009

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Collected role description

Primary Function of Position The Customer Trainer will report directly to the Training Manager for their region.  This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology, gynecology, general surgery and cardiothoracic surgery.  The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training, engineering and training research initiatives.  Essential Job Duties Conduct  da Vinci ® Surgical System training programs for surgical teams at designated training centers and remote centers Lead and support Specialized training programs and Society events.  This includes supporting the needs of the surgeon educators and course participants Conduct surveys to gather data and measure program effectiveness Act as subject matter expert for internal projects, as needed New product development Training material/ protocol development Training research initiatives Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products Occasional support of the  da Vinci ® System in a hospital operating room Support  da Vinci ® Surgical System troubleshooting and maintenance at the training center Manage training center logistics, inventory and training calendars Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories  Support positive relationships between external training center personnel and ISI management Contribute to the organization’s quarterly goal achievements Develop competency in the following: da Vinci ® System Technology da Vinci ® System applications and advanced technology OR Efficiency Training Pathway process Training/coaching techniques/methodologies Required Skills and Experience   High capacity and excellent problem-solving skills Solid organizational skills and ability to operate independently Professional work ethic Solution oriented Excellent oral and written communication skills Strong interpersonal skills High capacity to learn in a fast-paced environment Commitment to self-development Ability to work in a team environment Ability to be flexible with hours of operation Ability to travel up to 40% #LI-Hybrid