Business Operations Analyst

Job Description: We are looking for a Business Operations Analyst to drive day-to-day operations, stakeholder management, process improvements, and execution across a fast-paced business environment.* Own day-to-day operations and coordinate with internal and external stakeholders to ensure smooth execution. * Manage partner relationships, operational issues, escalations, and dependencies through to resolution. * Identify process gaps and opportunities for automation or technological intervention, and work with business and technical teams to implement solutions. * Track key operational metrics, analyze data, identify root causes, and drive improvements in performance and customer experience. * Own recurring and ad-hoc reporting, with strong proficiency in Excel/Google Sheets. * Partner with finance and relevant teams on reconciliations, exceptions, and operational corrections. * Collaborate with cross-functional teams to drive initiatives, integrations, launches, and process changes from planning through execution. * Proactively identify risks, bring clarity to ambiguous problems, and drive issues towards closure. * Maintain a strong customer-first mindset while balancing operational efficiency and business priorities. QUALIFICATIONS: * 1–2 years of experience in business operations, fintech, financial services, technology, or a similar environment. * Strong ownership and execution mindset with a bias towards action and problem-solving. * Excellent communication, stakeholder management, and negotiation skills. * Strong analytical skills with the ability to interpret data and derive actionable insights. * Advanced Excel/Google Sheets skills; basic knowledge of SQL. * Comfortable working with ambiguity and managing multiple priorities. * B.Tech/MBA preferred. Additional Information: Phone Pe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Job Description We are looking for a Business Operations Analyst to drive day-to-day operations, stakeholder management, process improvements, and execution across a fast-paced business environment. Own day-to-day operations and coordinate with internal and external stakeholders to ensure smooth execution. Manage partner relationships, operational issues, escalations, and dependencies through to resolution. Identify process gaps and opportunities for automation or technological intervention, and work with business and technical teams to implement solutions. Track key operational metrics, analyze data, identify root causes, and drive improvements in performance and customer experience. Own recurring and ad-hoc reporting, with strong proficiency in Excel/Google Sheets. Partner with finance and relevant teams on reconciliations, exceptions, and operational corrections. Collaborate with cross-functional teams to drive initiatives, integrations, launches, and process changes from planning through execution. Proactively identify risks, bring clarity to ambiguous problems, and drive issues towards closure. Maintain a strong customer-first mindset while balancing operational efficiency and business priorities. Qualifications 1–2 years of experience in business operations, fintech, financial services, technology, or a similar environment. Strong ownership and execution mindset with a bias towards action and problem-solving. Excellent communication, stakeholder management, and negotiation skills. Strong analytical skills with the ability to interpret data and derive actionable insights. Advanced Excel/Google Sheets skills; basic knowledge of SQL. Comfortable working with ambiguity and managing multiple priorities. B.Tech/MBA preferred. Additional Information Phone Pe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location Google Maps requires functional cookies to be enabled I'm interested I'm interested Privacy Notice I'm interested Refer a friend share this job Share to We Chat × Copy the link and open We Chat to share.