Senior Account Executive - Austria & Switzerland (m/f/d)

Freshworks · Berlin

Source and collection record

Last observed by our collector: 9 October 2026 at 12:48 am IST. This is not a manual review or a confirmation from the employer.

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

How sourcing and classification work · Report a discrepancy

Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: <ul><li>Minimum 3 years of sales experience; preferably in an inside/field sales role in a high-velocity software sales environment. Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous</li><li>Showed consistent overachievement of sales goals in a large geographic territory selling a technical product</li><li>Highly motivated, with a driven personality and a positive attitude towards sales and CRM products</li><li>High degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them</li><li>Customer-oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them</li><li>Willing to go the extra mile with a strong work ethic; self-directed and resourceful</li><li>Fluency in English and native-level fluency in German is a must; additional language skills are advantageous</li></ul>Attendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the ACH region (Austria & Switzerland). In this role you will advocate our Employee Experience product line, Freshservice, targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualification. You will be partially responsible for helping your team of BDRs become successful. Your role and responsibilities:<ul><li>Along with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities</li><li>Build, develop and manage your sales pipeline</li><li>Communicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes</li><li>Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals</li><li>Provide regular reporting of pipeline and forecasting to the Sales Manager</li><li>Travel to customer locations and customer focused events regularly</li><li>Educate yourself to become an expert in SaaS products, CRM systems, and our product suite</li></ul>

Collected minimum qualification

<ul><li>Minimum 3 years of sales experience; preferably in an inside/field sales role in a high-velocity software sales environment. Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous</li><li>Showed consistent overachievement of sales goals in a large geographic territory selling a technical product</li><li>Highly motivated, with a driven personality and a positive attitude towards sales and CRM products</li><li>High degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them</li><li>Customer-oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them</li><li>Willing to go the extra mile with a strong work ethic; self-directed and resourceful</li><li>Fluency in English and native-level fluency in German is a must; additional language skills are advantageous</li></ul>

Collected preferred qualification

This role can be based either in Berlin with a hybrid set-up (3 days working from our Berlin office/ 2 days from home) or 100% remote from anywhere in Germany.At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Collected experience requirement

3+ years