Cloud Solution Architecture - AIBS

<b>Overview</b><br><p style="line-height: normal; background-color: white; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt; color: #323130;">Microsoft is delivering AI for all with Microsoft 365 Copilot, your new AI assistant. You will work directly with enterprise customers to help them unlock the value of AI across their organization, along with the entire Microsoft 365 platform. In the International Customer Success Unit in India Downstream, we are looking for passionate, experienced, and credible Cloud Solution Architect (CSA) with a drive for developing and winning strategic opportunities that deliver end-to-end AI Business Solutions thought leadership driving significant customer value and enabling transformational customer outcomes, with a specific focus on Microsoft 365 Copilot, Low Code No Code, 1P Agents etc</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;"> </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">As an <strong>AI Business Solutions (ABS) Cloud Solution Architect</strong>, you will be the technical leader driving end</span>‑<span style="font-size: 11.0pt;">to</span>‑<span style="font-size: 11.0pt;">end AI transformation for enterprise customers. This role blends deep cloud architecture expertise with modern AI capabilities across <strong>M365 Copilot</strong>, <strong>Agentic AI</strong>, <strong>Copilot Studio</strong>, <strong>Power Platform</strong>, and <strong>Secure AI Assessments</strong>.</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">You will serve as a trusted advisor to CxOs, ITDMs, BDMs, and cross‑functional Microsoft teams — leading envisioning, technical strategy, solution design, implementation guidance, and value realization motions. This role requires strong technical depth, executive presence, outstanding communication, and exceptional stakeholder management.</span></p><br><br><b>Responsibilities</b><br><p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">1. Lead AI‑Driven Customer Transformations</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Architect and land solutions across M365 Copilot, Teams extensibility, Graph API, semantic search, and enterprise AI workloads. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Shape and deploy <strong>Agentic AI</strong> scenarios, including orchestration flows, connectors, grounding strategies, and retrieval patterns.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Bring technical clarity and alignment across diverse customer stakeholder groups.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">2. Technical Solution Architecture &amp; Delivery</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Lead customer-facing technical conversations to help organizations realize outcomes from Microsoft 365 and Azure investments. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Deliver design-thinking workshops, demos, conceptual architecture, and deployment guidance to accelerate AI and cloud adoption.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Build scalable architectures, security models, integration patterns, and data flow designs tailored to customer environments.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">3. Value Realization &amp; Adoption Acceleration</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Partner with CSAMs to drive PACV, MAU, DPU, and overall workload adoption.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Guide customers through the VBD journey across Discovery → Plan &amp; Design → Implement → Optimize phases. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Identify technical blockers and coordinate resolution across engineering and partner teams.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">4. Security, Compliance &amp; Responsible AI</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Lead <strong>Secure AI Assessments</strong> to evaluate governance, data security, risk posture, and Responsible AI maturity.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Provide architectural recommendations for secure, compliant, and scalable deployment of Copilot, LCNC apps, and AI workflows.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">5. Low‑Code/No‑Code Innovation</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Architect and guide secure, scalable LCNC solutions using Power Platform to complement Copilot and AI scenarios.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Coach customer fusion teams to build enterprise-ready copilots, agents, and workflow-driven solutions.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">6. Field Leadership, Community &amp; Skilling</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Build and share reusable IP, architecture patterns, and internal best practices.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Support field skilling and technical enablement aligned with global CSA frameworks. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Maintain high technical currency and demonstrate a continuous learning mindset. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Carry a strong seller mindset — proactively identifying value opportunities, influencing customer outcomes, and driving adoption‑led growth motions.</span></strong></li></ul><br><br><b>Qualifications</b><br><p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Core Qualifications</span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Required</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Bachelor’s degree in computer science, IT, Engineering, or equivalent; strong customer obsession and passion for technology. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">5–10 years of experience in cloud architecture, application development, or M365/Azure solutioning.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Mandatory: Deep, hands‑on expertise with Copilot Studio</span></strong><span style="font-size: 11.0pt;">, including building copilots, custom actions, orchestration flows, connectors, grounding strategies, and enterprise deployment patterns.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Strong experience with M365 workloads, Graph API, Teams/SharePoint extensibility, search indexing, and Copilot‑related technologies. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Demonstrated ability to design secure, scalable enterprise cloud and AI architectures.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Mandatory: Strong stakeholder management skills</span></strong><span style="font-size: 11.0pt;"> — ability to influence, align, and drive clarity across C‑suite, IT, business teams, and engineering stakeholders.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Mandatory: Excellent communication skills</span></strong><span style="font-size: 11.0pt;"> — ability to simplify complexity, present to executives, facilitate workshops, and articulate technical concepts to varied audiences.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 11.0pt;">Preferred</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">4–10 years of customer-facing architecture or consulting experience in large enterprise accounts. </span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Experience with governance frameworks, journey mapping, business process transformation, and change management.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Certifications: Azure Fundamentals, M365, Power Platform, or AI specialization and compete.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11.0pt;">Experience designing LCNC and AI integration pipelines, orchestrations, and extensibility patterns.</span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>