Program Manager
Bharti Airtel · Kochi
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Collected role description
<p class="MsoNormal"><b>About the Role</b></p><p></p><p class="MsoNormal">This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).</p><p></p><p class="MsoNormal"> • Project management, planning and scheduling implementation of MPLS services. </p><p></p><p class="MsoNormal"> • On Time, within budget Implementation of the complete project </p><p></p><p class="MsoNormal"> • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. </p><p></p><p class="MsoNormal"> • Enhance service delivery experience for the customer & revenue for the organization </p><p></p><p class="MsoNormal"></p><p> </p><p class="MsoNormal"><b>Responsibilities</b></p><p></p><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Project management, planning and scheduling implementation of MPLS services.<p></p></li> <li class="MsoNormal">On Time, within budget Implementation of the complete project.<p></p></li> <li class="MsoNormal">Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.<p></p></li> <li class="MsoNormal">Enhance service delivery experience for the customer & revenue for the organization.<p></p></li> <li class="MsoNormal">Customer engagement & communication.<p></p></li> <li class="MsoNormal">Project kick off meeting/call with Customer.<p></p></li> <li class="MsoNormal">Resolution of customer dependencies.<p></p></li> <li class="MsoNormal">Share Project Plan with the customer e2e tracking & monitoring of project delivery.<p></p></li> <li class="MsoNormal">Proactive & timely project status update to the customer.<p></p></li> <li class="MsoNormal">Project Stage tracking & ensure timely delivery.<p></p></li> <li class="MsoNormal">Project follow ups, escalations and constraint resolution.<p></p></li> <li class="MsoNormal">Delivery of third party media/bandwidth.<p></p></li> <li class="MsoNormal">Customer CPE integration & testing.<p></p></li> <li class="MsoNormal">Schedule planned activities with the customers.<p></p></li> <li class="MsoNormal">Accelerate & Maximize revenue by faster deployment of project.<p></p></li> </ul><p class="MsoNormal"></p><p> </p><p class="MsoNormal"><b>Required Skills</b></p><p></p><p class="MsoNormal"></p><p> </p><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Experience of working in Network B2B Projects as Network management L2 / L3.</li> <li class="MsoNormal">Strong problem determination and resolution skills.<p></p></li> <li class="MsoNormal">The resources should be equipped with deep trouble shooting experience.<p></p></li> <li class="MsoNormal">Minimum 8 yrs of exp in Routing, switching and SDWAN.<p></p></li> <li class="MsoNormal">Basic Configuration management experience.<p></p></li> <li class="MsoNormal">Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.<p></p></li> <li class="MsoNormal"><b>Active CCNA / CCNP certification with hands on SD-WAN experience.</b><p></p></li> </ul><p class="MsoNormal"></p><p> </p><p class="MsoNormal"><b>Qualifications</b></p><p></p><p class="MsoNormal"></p><p> </p><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT) .<p></p></li> <li class="MsoNormal">8+ years of experience in Routing, switching and SDWAN.<p></p></li> </ul><p class="MsoNormal"><b>Job Functions</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li><ul style="margin-top:0in;" type="circle"> <li class="MsoNormal">Project Management<p></p></li> <li class="MsoNormal">Information Technology<p></p></li> </ul></li> <li class="MsoNormal"><b>Skills</b><p><b></b></p><b></b><ul style="margin-top:0in;" type="circle"> <li class="MsoNormal">Program Management<p></p></li> <li class="MsoNormal">Analytical Skills<p></p></li> <li class="MsoNormal">Routing<p></p></li> <li class="MsoNormal">Network Switches<p></p></li> <li class="MsoNormal">CCNA<p></p></li> <li class="MsoNormal">CCNP Security<p></p></li> <li class="MsoNormal">SD-WAN<p></p></li> <li class="MsoNormal">Troubleshooting<p></p></li> <li class="MsoNormal">Firewalls<p></p></li> <li class="MsoNormal">Enterprise <p></p></li> </ul></li> </ul><p> </p><p class="MsoNormal"></p><p> #BAL</p>
Collected experience requirement
8 - 12 Years