Key Account Manager
Bharti Airtel · Gurgaon
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Collected role description
<p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Business Development and Sales Manager for Global Business. Responsible for hunting new prospects and managing penetration strategy. Sell and co-create solutions that can enable new lines of business/revenue. Ensures achievement of the Sales & Revenue targets, by selling Core & Non-Core product & services including Data, Satellite, Cyber Security, Data Center & Cloud.</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></p> <p class="contentpasted0" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Key Deliverables</span></b></p><p><b></b></p><b></b> <p class="contentpasted0" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></b></p> <p class="MsoListParagraphCxSpFirst" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Manage the ecosystem of the country in terms of existing business, competition, regulation, price management</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Understanding of Carrier Wholesale business, sourcing of BW in non-connected areas.</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Build and gain new business from bandwidth as well as non-bandwidth products,</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Driving revenue enhancement in the accounts (both Core & Non-Core) though effective account management, along-with retention of the existing revenue</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Augment solution selling, and drive new product penetration in emerging markets</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Co-ordinate with the cross functional teams, both internally (BSG, PSS,CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control</span></p><p></p> <p class="MsoListParagraphCxSpLast" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Should be Well Verse in IPLC, VSAT, IPLC, Non-Core products- NIPS, Security, Platforms, Data Center</span></p><p></p> <p class="contentpasted0" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></p> <p class="contentpasted0" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Skills Required</span></b></p><p><b></b></p><b></b> <p class="contentpasted0" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></b></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • </span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Strategizing business at regional level. Knowing ICT projects of the country, Funding and conceptualization of big projects.</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Commercial Acumen</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • New Age Consultative Selling</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Customer Service Orientation</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Key Account Planning & Management</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Executive Presence – ability to handle CXO discussions</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Enterprise/ Carrier Product Knowledge</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Negotiation skills</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Ability to devise creative ideas to attract the target customer’s attention</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> • Regular Follow –up</span></p><p></p> <p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></p> <p class="MsoListParagraphCxSpFirst" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Educational Qualifications</span></b></p><p><b></b></p><b></b> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">MBA or equivalent</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Preferred: B. Tech. + MBA</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="background-size:initial;"><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Work Experience</span></b></p><p><b></b></p><b></b> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">3-5 years of experience</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">B2B Sales Experience in Telecom/ Technology domain</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></b></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">Level</span></b></p><p><b></b></p><b></b> <p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;"> </span></b></p> <p class="MsoListParagraphCxSpLast" style="text-indent:-0.25in;background-size:initial;"><span style="font-size:10.5pt;font-family:Symbol;color:#333333;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><b><span style="font-size:10.5pt;font-family:Helvetica, sans-serif;color:#333333;">M</span></b></p><p><b></b></p><b></b>
Collected experience requirement
3-5 years