Account Manager - SB
Bharti Airtel · Remote
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Collected role description
<h1 align="center" style="text-align:center"><b>Job Description – Account Manager</b></h1><p class="MsoNormal"> </p><p class="MsoNormal"><b> </b></p><p class="MsoNormal" style="margin-top:1.0pt;margin-right:0in;margin-bottom:1.0pt; margin-left:0in;line-height:normal"><b><i><u><span style="font-size:12.0pt;mso-fareast-font-family: 'MS Mincho';mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin; color:black;mso-themecolor:text1">Purpose of the Job</span></u></i></b><i><u></u></i></p><p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font: minor-latin;color:black;mso-themecolor:text1"> </span></p><p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font: minor-latin;color:black;mso-themecolor:text1">The responsibility of the role holder is <span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. </span></span></p><p class="MsoNormal"><span style="color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. </span></p><p class="MsoNormal" style="margin-top:1.0pt;margin-right:0in;margin-bottom:0in; margin-left:0in;margin-bottom:.0001pt;line-height:normal;mso-layout-grid-align: none;text-autospace:none"><span style="mso-fareast-font-family:'MS Mincho'; mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;color:black; mso-themecolor:text1"> </span></p><p class="MsoNormalCxSpMiddle" style="margin-top:1.0pt;margin-right:0in; margin-bottom:10.0pt;margin-left:0in;mso-add-space:auto;line-height:115%; mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"><b><i><u><span style="font-size:12.0pt;line-height:115%;mso-fareast-font-family:'MS Mincho'; mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;color:black; mso-themecolor:text1">Key Deliverables</span></u></i></b></p><p class="MsoNormalCxSpMiddle" style="margin-top:1.0pt;margin-right:0in; margin-bottom:10.0pt;margin-left:0in;mso-add-space:auto;line-height:115%; mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"><b><i><u><span style="font-size:12.0pt;line-height:115%;mso-fareast-font-family:'MS Mincho'; mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;color:black; mso-themecolor:text1"> </span></u></i></b></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1;border:none windowtext 1.0pt; mso-border-alt:none windowtext 0in;padding:0in">Deliver Data, Voice and Fixed Line installation as per assigned targets</span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1;border:none windowtext 1.0pt; mso-border-alt:none windowtext 0in;padding:0in">New account break-in (hunting) for Data, Voice and Fixed Line. </span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1;border:none windowtext 1.0pt; mso-border-alt:none windowtext 0in;padding:0in">Cross-sell multi-product lines in existing and new customer</span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1">Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity </span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1;border:none windowtext 1.0pt; mso-border-alt:none windowtext 0in;padding:0in">Be aware of competition plans & collect insights for market intelligence</span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 0.25in; text-indent: -0.25in; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol;color:black;mso-themecolor:text1">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><span style="mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;color:black;mso-themecolor:text1;border:none windowtext 1.0pt; mso-border-alt:none windowtext 0in;padding:0in">Monitor competition’s customer offerings and planning sales interventions for different class of clients.</span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 20pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;color:black; mso-themecolor:text1"> </span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt 20pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;color:black; mso-themecolor:text1"> </span></p><p class="MsoNormal"><b>Role details: </b></p><p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto; text-indent:-.25in;mso-list:l3 level1 lfo2"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Build and maintain strong, long lasting client relationships</p><p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space: auto;text-indent:-.25in;mso-list:l3 level1 lfo2"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Negotiate and close orders/contracts to maximize revenue</p><p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space: auto;text-indent:-.25in;mso-list:l3 level1 lfo2"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Develop new business through upsell and cross-sell with existing clients</p><p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto; text-indent:-.25in;mso-list:l3 level1 lfo2"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Ensure timely and successful delivery of our solutions as per client needs</p><p class="MsoNormal"><b>Profile:</b></p><p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto; text-indent:-.25in;mso-list:l2 level1 lfo3"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Min Qualification: Graduate</p><p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space: auto;text-indent:-.25in;mso-list:l2 level1 lfo3"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>1-5 years exp</p><p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space: auto;text-indent:-.25in;mso-list:l2 level1 lfo3"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Age: upto 30 years</p><p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto; text-indent:-.25in;mso-list:l2 level1 lfo3"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Target Org: ISP/ SI (HP/Dell), FSEs from Telcos, Wireline, IT/ITeS, BFSI, any relationship based selling </p><p class="MsoNormal"><b>Competencies: </b></p><p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Persuasive communication skills</p><p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Sales and Service orientation </p><p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Empathy </p><p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Tech Orientation</p><p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Analytical skill</p><p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family: Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span>Presentability</p><p> </p><p class="MsoNormal"> </p>
Collected experience requirement
1 - 6 Years