B2B Auction_Buyer Relationship Manager
CarDekho · Remote
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Collected role description
<p><b>Designation:</b> Buyer Relationship Manager</p> <p class="Position description"><b>About the role:</b> To develop or grow the region for the bank auction channel in coordination with the plans set for the business.</p> <p class="Primary Responsibilities"><b>Responsibilities:</b> </p><ul><li>To build and maintain relationships with existing buyers/dealers/sellers.</li><li> To be responsible for the business operations of the allocated region according to operational standards.</li><li> To monitor live auctions, training and support to buyers to bid online, ensuring competition & quality during auctions.</li><li> To follow up with dealers for payments and sellers for documentation.</li><li> To coordinate with buyers & sellers for smooth closure of deals.</li><li> To report payment status and daily progress.</li></ul><p></p> <p class="hidden"><b>Additional Responsibilities:</b> </p> <p class="hidden"><b>Reporting Team</b></p> <ul class="hidden"> <li class="hidden"><b>Reporting Designation:</b> </li> <li class="hidden"><b>Reporting Department:</b> </li> </ul> <p class="hidden"><b>Educational qualifications preferred</b></p> <ul class="hidden"> <li class="hidden"><b>Category:</b> </li> <li class="hidden"><b>Field specialization:</b> </li> <li class="hidden"><b>Degree:</b> </li> <li class="hidden"><b>Academic score:</b> </li> <li class="hidden"><b>Institution tier:</b> </li> </ul> <p class="hidden"><b>Required Certification/s:</b> </p> <p class="hidden"><b>Required Training/s:</b> </p> <p class="hidden"><b>Required work experience</b></p> <ul class="hidden"> <li class="hidden"><b>Industry:</b> </li> <li class="hidden"><b>Role:</b> </li> <li class="hidden"><b>Years of experience:</b> </li> </ul> <p class="Key Performance Indicators"><b>Key Performance Indicators:</b> </p><ol><li><span style="font-size:14px;">TAT for query and escalation management </span></li><li><span style="font-size:14px;">Approval Count against Bid Received (Target/Achievement) </span></li><li><span style="font-size:14px;">NPS Score—to be measured by an external agency and attributed to the smallest possible unit. Measured as % of target score </span></li><li><span style="font-size:14px;">New Buyer Acquisition (Target vs Actual) </span></li><li><span style="font-size:14px;">Existing buyer renewals (Taget vs Actual) </span></li><li><span style="font-size:14px;">TAT for payment collection from buyers (as per buyer SOP) </span></li><li><span style="font-size:14px;"> Count of payment collection (Target vs Actual)</span></li></ol> <p class="Required Competencies"><b>Required Competencies:</b> </p><ul><li>Basic Exposure of MS Office </li><li>Strong coordination skills </li><li>Fluent in local language </li><li>Strong time-management and communication skills. </li><li>Highly motivated, go-getter attitude, ready to take challenges.</li></ul> <p class="hidden"><b>Required Knowledge:</b> </p> <p class="hidden"><b>Required Skills:</b> </p> <p class="hidden"><b>Required abilities</b></p> <ul class="hidden"> <li class="hidden"><b>Physical:</b> </li> <li class="hidden"><b>Other:</b> </li> </ul> <p class="hidden"><b>Work Environment Details:</b> </p> <p class="hidden"><b>Specific requirements</b></p> <ul class="hidden"> <li class="hidden"><b>Travel:</b> </li> <li class="hidden"><b>Vehicle:</b> </li> <li class="hidden"><b>Work Permit:</b> </li> </ul> <p class="hidden"><b>Other details</b></p> <ul class="hidden"> <li class="hidden"><b>Pay Rate:</b> </li> <li class="hidden"><b>Contract Types:</b> </li> <li class="hidden"><b>Time Constraints:</b> </li> <li class="hidden"><b>Compliance Related:</b> </li> <li class="hidden"><b>Union Affiliation:</b> </li> </ul>
Collected experience requirement
1 - 5 Years