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Dealer Success Manager

CarDekho · Remote

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Collected role description

<p><b><span style="font-size:18px;">Designation: Dealer Success Manager</span></b></p> <p class="Office Location"><b><span style="font-size:18px;"><font color="#000000">Locations: Lucknow, Meerut, Varanasi, Bhopal, Patna, Jabalpur, Bareilly</font></span></b></p> <p class="Position description"><b>Role:</b> To support the development and growth as a <b>Dealer Success Manager</b> in the organization. Drive sales numbers, dealer network growth, and operational efficiency with high dealer satisfaction.</p> <p class="Primary Responsibilities"><b>Responsibilities:</b> </p><ul><li>Be accountable for new acquisitions of Car/Bike Dealers in his region</li><li> Be Accountable for Business from Car/Bike Dealers, Car OEMs</li><li> Take responsibility for following up on all the leads forwarded to the dealerships.</li><li> Take responsibility for the follow-up on hot/lost leads and booking & retail confirmations.</li><li> Take follow-ups on the test drive scheduled for the customers</li><li> Own revenue collection from the dealerships.</li><li> Handle all the dealer-related issues and enclosures of the same.</li><li> Check service parameters on a regular interval at the dealer to ensure better delivery of services.</li><li> Build cordial relationships with dealers.</li><li> Take regular feedback from the dealer & execute an improvisation plan for the same.</li></ul><p></p> <p class="hidden"><b>Additional Responsibilities:</b> </p> <p class="hidden"><b>Reporting Team</b></p> <ul class="hidden"> <li class="hidden"><b>Reporting Designation:</b> </li> <li class="hidden"><b>Reporting Department:</b> </li> </ul> <p class="hidden"><b>Educational qualifications preferred</b></p> <ul class="hidden"> <li class="hidden"><b>Category:</b> </li> <li class="hidden"><b>Field specialization:</b> </li> <li class="hidden"><b>Degree:</b> </li> <li class="hidden"><b>Academic score:</b> </li> <li class="hidden"><b>Institution tier:</b> </li> </ul> <p class="hidden"><b>Required Certification/s:</b> </p> <p class="hidden"><b>Required Training/s:</b> </p> <p class="hidden"><b>Required work experience</b></p> <ul class="hidden"> <li class="hidden"><b>Industry:</b> </li> <li class="hidden"><b>Role:</b> </li> <li class="hidden"><b>Years of experience:</b> to </li> </ul> <p class="Key Performance Indicators"><b>Key Performance Indicators:</b> 1. Accruals 2. Lead Limits 3.CPL 4. Collections</p> <p class="Required Competencies"><b>Required Competencies:</b> </p><p class="Required Competencies">1. Adequate knowledge of the automobile sector (OEMs, NCBD etc.) </p><p class="Required Competencies"> 2. Digital Marketing Exposure </p><p class="Required Competencies"> 3. Proficient in MS Excel</p> <p class="hidden"><b>Required Knowledge:</b> </p> <p class="Required Skills"><b>Required Skills:</b> </p><p class="Required Skills">1. Good Communication Skills - English & Hindi and local language </p><p class="Required Skills"> 2. Open to travel</p><p class="Required Skills">3. Relationship Management</p> <p class="hidden"><b>Required abilities</b></p> <ul class="hidden"> <li class="hidden"><b>Physical:</b> </li> <li class="hidden"><b>Other:</b> </li> </ul> <p class="hidden"><b>Work Environment Details:</b> </p> <p class="hidden"><b>Specific requirements</b></p> <ul class="hidden"> <li class="hidden"><b>Travel:</b> </li> <li class="hidden"><b>Vehicle:</b> </li> <li class="hidden"><b>Work Permit:</b> </li> </ul> <p class="hidden"><b>Other details</b></p> <ul class="hidden"> <li class="hidden"><b>Pay Rate:</b> </li> <li class="hidden"><b>Contract Types:</b> </li> <li class="hidden"><b>Time Constraints:</b> </li> <li class="hidden"><b>Compliance Related:</b> </li> <li class="hidden"><b>Union Affiliation:</b> </li> </ul>

Collected experience requirement

1 - 3 Years