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Zone - North | Dealer Success Manager

CarDekho · Remote

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Collected role description

<p><b>Group Company:</b> CarDekho</p> <p class="Designation"><b>Designation:</b> Dealer Success Manager (4_19_49_171_275_407_1048)<br /></p> <p class="Office Location"><b>Work Location: Bathinda, Solan, Amritsar, Jaipur </b></p> <p class="Position description"><b>Position description:</b> To support the development and growth as an Dealer Success Manager in the organization. Drive sales numbers, dealer network growth, operational efficiency with high dealer satisfaction.</p> <p class="Primary Responsibilities"><b>Primary Responsibilities:</b> </p><ul><li>Be Accountable for new acquisitions of Car/Bike Dealers in his region</li><li> Be Accountable for business from Car/Bike Dealers, Car OEMs</li><li> Take responsibility for the following up on all the leads forwarded to the dealerships.</li><li> Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations.</li><li> Take follow ups on the Test Drive scheduled to the customers</li><li> Own Revenue collection from the dealerships.</li><li> Handle all the dealer related issues and enclosure of the same.</li><li> Check service parameter on regular interval at Dealer to ensure better delivery of services.</li><li> Build cordial relationship with Dealers.</li><li> Take regular feedback from dealer & executing improvisation plan for the same.</li></ul><p></p> <p class="hidden"><b>Additional Responsibilities:</b> </p> <p class="hidden"><b>Reporting Team</b></p> <ul class="hidden"> <li class="hidden"><b>Reporting Designation:</b> </li> <li class="hidden"><b>Reporting Department:</b> </li> </ul> <p class="hidden"><b>Educational qualifications preferred</b></p> <ul class="hidden"> <li class="hidden"><b>Category:</b> </li> <li class="hidden"><b>Field specialization:</b> </li> <li class="hidden"><b>Degree:</b> </li> <li class="hidden"><b>Academic score:</b> </li> <li class="hidden"><b>Institution tier:</b> </li> </ul> <p class="hidden"><b>Required Certification/s:</b> </p> <p class="hidden"><b>Required Training/s:</b> </p> <p class="hidden"><b>Required work experience</b></p> <ul class="hidden"> <li class="hidden"><b>Industry:</b> </li> <li class="hidden"><b>Role:</b> </li> <li class="hidden"><b>Years of experience:</b> to </li> </ul> <p class="Key Performance Indicators"><b>Key Performance Indicators:</b> 1.Accruals 2.Lead Limit 3.CPL 4.Collections</p> <p class="Required Competencies"><b>Required Competencies:</b> 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel</p> <p class="hidden"><b>Required Knowledge:</b> </p> <p class="Required Skills"><b>Required Skills:</b> 1.Good Communication Skills - English & Hindi and local language 2.Open to travel</p> <p class="hidden"><b>Required abilities</b></p> <ul class="hidden"> <li class="hidden"><b>Physical:</b> </li> <li class="hidden"><b>Other:</b> </li> </ul> <p class="hidden"><b>Work Environment Details:</b> </p> <p class="hidden"><b>Specific requirements</b></p> <ul class="hidden"> <li class="hidden"><b>Travel:</b> </li> <li class="hidden"><b>Vehicle:</b> </li> <li class="hidden"><b>Work Permit:</b> </li> </ul> <p class="hidden"><b>Other details</b></p> <ul class="hidden"> <li class="hidden"><b>Pay Rate:</b> </li> <li class="hidden"><b>Contract Types:</b> </li> <li class="hidden"><b>Time Constraints:</b> </li> <li class="hidden"><b>Compliance Related:</b> </li> <li class="hidden"><b>Union Affiliation:</b> </li> </ul>

Collected experience requirement

1 - 5 Years