Sales ops associate
Go Digit General Insurance · Remote
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Collected role description
<h3 style="margin-top:13px;margin-bottom:3px;max-width:590px;font-size:20px;line-height:28px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Job Title: Sales Ops Associate</h3><p style="margin-top:8px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><span style="font-weight:600;">Function:</span> [Insert Function]<br /><span style="font-weight:600;">Department:</span> Sales Operations<br /><span style="font-weight:600;">Grade Applicable:</span> [Insert Grade]<br /><span style="font-weight:600;">Role Code:</span> [Insert Role Code]<br /><span style="font-weight:600;">Reporting to:</span> [Insert Reporting Manager]<br /><span style="font-weight:600;">Location:</span> [Insert Location]</p><hr style="border-top:0.666667px solid rgb(224,224,224);border-right:none;border-bottom:none;border-left:none;width:768px;background-color:rgb(112,112,112);height:0px;margin-top:23px;margin-bottom:23px;font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;" /><h3 style="margin-top:13px;margin-bottom:3px;max-width:590px;font-size:20px;line-height:28px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Position Description</h3><p style="margin-top:8px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);">As a Sales Ops Associate, you will play a critical role in supporting key accounts and relationship managers (RMs) through performance reporting, issue resolution, and coordination across internal teams. This role demands strong analytical, coordination, and service delivery skills to ensure smooth operations and high client satisfaction.</p><hr style="border-top:0.666667px solid rgb(224,224,224);border-right:none;border-bottom:none;border-left:none;width:768px;background-color:rgb(112,112,112);height:0px;margin-top:23px;margin-bottom:23px;font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;" /><h3 style="margin-top:13px;margin-bottom:3px;max-width:590px;font-size:20px;line-height:28px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Key Responsibilities</h3><h4 style="margin-top:12px;margin-bottom:4px;max-width:590px;font-size:18px;line-height:24px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">MIS & Performance Reporting</h4><ol style="margin-top:4px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><li>Prepare multiple MIS and performance reports for key accounts and RMs.</li></ol><h4 style="margin-top:12px;margin-bottom:4px;max-width:590px;font-size:18px;line-height:24px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Branch & Internal Coordination</h4><ol start="2" style="margin-top:4px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><li>Coordinate with branches for reconciliation and CD2-related issues.</li><li>Liaise with underwriting, claims, finance, and other internal teams to ensure timely and accurate service fulfillment.</li></ol><h4 style="margin-top:12px;margin-bottom:4px;max-width:590px;font-size:18px;line-height:24px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Documentation & Compliance</h4><ol start="4" style="margin-top:4px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><li>Oversee documentation and compliance for policy issuance, cancellations, refunds, and endorsements.</li></ol><h4 style="margin-top:12px;margin-bottom:4px;max-width:590px;font-size:18px;line-height:24px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Claims Monitoring</h4><ol start="5" style="margin-top:4px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><li>Monitor claim registrations, settlement status, and coordinate with claims teams for fast-track resolutions.</li></ol><h4 style="margin-top:12px;margin-bottom:4px;max-width:590px;font-size:18px;line-height:24px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;background-color:rgb(250,250,250);">Client Servicing</h4><ol start="6" style="margin-top:4px;margin-bottom:4px;color:rgb(66,66,66);font-family:'Segoe Sans', 'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:16px;background-color:rgb(250,250,250);"><li>Handle client queries, escalations, and grievances with a strong focus on resolution and turnaround times (TATs).</li></ol> <p class="Travel Group"><br /></p>
Collected experience requirement
2 - 6 Years