Partner Engagement - Automotive Partnerships

Go Digit General Insurance · Bangalore

Source and collection record

Last observed by our collector: 9 October 2026 at 1:07 am IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<h2>Role Purpose</h2> The Automotive Partnerships team runs dealer engagement and reward schemes for the two-wheeler business, of which international incentive tours are the most visible element. Recent programmes include Kuala Lumpur, Hua Hin, Georgia, Slovenia and Croatia, and the Austria and Germany group travelling in November 2026, each covering dealers across Delhi, Punjab, Uttar Pradesh, Bihar, Gujarat, Telangana and other states. The Senior Associate is the single operating point of contact who converts a scheme qualification list into a completed, compliant and fully documented tour. The role owns day-to-day coordination with travel and MICE vendors, keeps regional business teams aligned on traveller data, and closes the paperwork trail that follows every trip — declarations, invoices, refunds and payment approvals. It is an execution role that needs accuracy under deadline pressure and the confidence to chase both external vendors and internal stakeholders without escalation for routine matters. <h2>Key Responsibilities</h2> <h3>Vendor Coordination</h3> · Act as the primary liaison with appointed travel and MICE vendors across the full programme lifecycle, from itinerary circulation to post-tour closure. · Track vendor deliverables against agreed timelines — ticket issuance status, hotel confirmations, occupancy preferences and visa documentation — and publish status back to the internal team. · Resolve dealer-level queries raised through the vendor, including additional ticket costs, no-shows, cancellations and change requests, and confirm the commercial position before it is communicated. · Validate vendor invoices against the tour manifest, clear pendencies, and drive internal approvals so that payments are released within agreed terms. <h3>MICE Execution</h3> · Own the traveller data set for each tour — qualified dealer list, IMD codes, passenger names and titles, ticket counts and passport validity — and keep a single reliable master file that the vendor and the business both work from. · Chase pending traveller responses and expiring or missing passport copies on priority, working through state and regional colleagues to close gaps before ticketing deadlines. · Coordinate room occupancy choices, group movements and accompanying Go Digit employee nominations for each departure. · Manage exceptions with judgement — medical cancellations, tours dropped after tickets are issued, and reimbursement requests — applying the non-refundable and cancellation rules consistently and documenting the rationale. · Capture post-tour outcomes such as no-shows and cost variances so that scheme costing stays accurate. <h3>Compliance and Documentation</h3> · Collect and verify Section 194R declarations for every scheme beneficiary, reconciling PAN details in the declarations against the partner master and driving corrections state by state until the data set is clean. · Maintain scheme-wise cost records — dealer name, IMD code, location, ticket count, Go Digit cost and OEM or non-OEM classification — in a form finance and tax teams can use directly. · Follow the voucher procurement and approval process end to end, preparing requests with complete supporting documents and closing compliance queries raised by procurement and finance. · Keep programme records, shared folders and trackers current so that any tour can be reconstructed from the file trail. <h3>Stakeholder Management</h3> · Work daily with regional and state business teams to obtain dealer confirmations, corrected documents and approvals, following up until items are closed rather than merely raised. · Escalate genuinely blocked items to the reporting manager with the position summarised and an option recommended. · Communicate in clear, professional written English with external vendors, since most coordination runs over email with several internal and external parties copied. <h2>Candidate Profile</h2> <h3>Essential</h3> · Graduate in any discipline, with two to five years of experience in MICE or corporate travel operations, channel or dealer incentive programmes, vendor management, or partnership operations. · Demonstrated ownership of large participant or partner data sets, with strong working knowledge of Excel for reconciliation, tracking and reporting. · High attention to detail on documentation such as passports, PAN and tax declarations, invoices and approval trails, with the discipline to follow a process to closure. · Confident written and spoken communication, able to hold vendors and internal teams to commitments courteously and persistently. · Composure under peak load, since several tours, states and deadlines run in parallel through the scheme cycle. <h3>Preferred</h3> · Exposure to insurance, automotive dealership or OEM channel environments, and familiarity with dealer or intermediary codes and partner master data. · Working awareness of Section 194R obligations on benefits and perquisites, and of internal procurement and payment approval workflows. <h2>Success in the First Six Months</h2> Tours depart with complete traveller documentation and no last-minute ticketing gaps; declaration and PAN data for each scheme is clean and accepted by finance and tax without rework; vendor invoices and voucher approvals close within the agreed cycle; and the reporting manager is drawn in only for genuine exceptions. <h2>Key Interfaces</h2> Internal: Automotive Partnerships managers and the wider 2W strategy team, regional and state business heads, and the finance, taxation and procurement teams. External: appointed travel and MICE vendors, and dealer partners participating in reward schemes.

Collected experience requirement

2-5 years