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Cluster Head- Bancassurance

Go Digit General Insurance · Remote

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Collected role description

<div style="color:rgb(0,0,0);font-family:'Segoe UI';line-height:20px;"><h5>Role Title: Cluster Head – Banca Channel<br />Function: Sales – Banca<br />Reporting To: SBH / Zonal Banca Head<br />Location: As per cluster allocation<br /><span style="font-weight:normal;">The Cluster Head – Banca Channel is responsible for leading the banca business for an assigned cluster by driving RM performance, productivity, market share growth, and disciplined execution across all products. The role ensures cluster‑level premium delivery, portfolio quality, and strong partner relationships, while building a high‑accountability RM team.</span></h5><hr /><h5>Key Responsibilities<br />Cluster Business & Premium Delivery</h5><ul><li><span style="font-weight:normal;">Own and deliver cluster issued premium vs targets through RM performance and direct ownership of mid‑sized ticket issuances.</span></li></ul><ul><li><span style="font-weight:normal;">Forecast business performance and take timely corrective actions to close delivery gaps.</span></li></ul>RM Planning, Productivity & Performance Management<ul><li><span style="font-weight:normal;">Plan and allocate RMs effectively, ensuring RM span of control is within prescribed limits.</span></li></ul><ul><li><span style="font-weight:normal;">Track RM‑level productivity, conversion, and threshold performance.</span></li></ul><ul><li><span style="font-weight:normal;">Improve the share of RMs crossing threshold performance and qualifying for incentives.</span></li></ul><ul><li><span style="font-weight:normal;">Identify and intervene early on low performers.</span></li></ul><ul><li><span style="font-weight:normal;">Hire, train, coach, and groom RMs through regular reviews and joint branch visits.</span></li></ul><ul><li><span style="font-weight:normal;">Drive rewards & recognition within the cluster, ensuring 60%+ RMs qualify for incentives.</span></li></ul>Branch Coverage & Market Share Growth<ul><li><span style="font-weight:normal;">Drive active branch coverage, ensuring the required % of branches contribute every month.</span></li></ul><ul><li><span style="font-weight:normal;">Reactivate dormant branches and improve consistency across the cluster.</span></li></ul><ul><li><span style="font-weight:normal;">Grow Digit’s market share in key branches and priority accounts by increasing penetration and share of wallet.</span></li></ul>Conversion & Opportunity Management<ul><li><span style="font-weight:normal;">Improve aggregated RM quote‑to‑login conversion across the cluster.</span></li></ul><ul><li><span style="font-weight:normal;">Directly own and convert mid‑sized opportunities.</span></li></ul><ul><li><span style="font-weight:normal;">Identify early signs of conversion or productivity drop‑offs and act decisively.</span></li></ul>Portfolio Quality & Profitability<ul><li><span style="font-weight:normal;">Maintain portfolio ROE above minimum defined thresholds.</span></li></ul><ul><li><span style="font-weight:normal;">Ensure growth is driven by the right product and business mix to protect portfolio quality.</span></li></ul>Partner & Stakeholder Management<ul><li><span style="font-weight:normal;">Handle escalations with bank branches and partners promptly and professionally.</span></li></ul><ul><li><span style="font-weight:normal;">Ensure Digit is rated as a preferred / best partner in partner surveys and feedback.</span></li></ul><ul><li><span style="font-weight:normal;">Build strong working relationships with key banking stakeholders.</span></li></ul><hr />Experience & Skills Required<br />Experience<ul><li><span style="font-weight:normal;">6–10+ years of experience in Banca / Insurance Distribution / Financial Services sales.</span></li></ul><ul><li><span style="font-weight:normal;">Prior experience managing RM teams and multiple bank branches.</span></li></ul>Technical & Functional Skills<ul><li><span style="font-weight:normal;">Strong understanding of banca distribution models and RM‑led sales execution.</span></li></ul><ul><li><span style="font-weight:normal;">Working knowledge of issued premium, productivity metrics, conversion funnels, and basic ROE concepts.</span></li></ul><ul><li><span style="font-weight:normal;">Ability to independently manage and close mid‑sized ticket opportunities.</span></li></ul>Behavioral Skills<ul><li><span style="font-weight:normal;">Strong people management and coaching capability.</span></li></ul><ul><li><span style="font-weight:normal;">High ownership and execution discipline.</span></li></ul><ul><li><span style="font-weight:normal;">Stakeholder management and escalation handling.</span></li></ul><ul><li><span style="font-weight:normal;">Comfort with dashboards, KPIs, and data‑driven reviews.</span></li></ul><hr />Qualifications<ul><li><span style="font-weight:normal;">Graduate in any discipline; MBA / Postgraduate qualification preferred.</span></li></ul><hr />What You Bring to Digit<ul><li><span style="font-weight:normal;">High and consistent revenue generation across every branch in the cluster.</span></li></ul><ul><li><span style="font-weight:normal;">Strong channel profitability driven by quality business.</span></li></ul><ul><li><span style="font-weight:normal;">Disciplined, productive RM teams with improving threshold performance.</span></li></ul><ul><li><span style="font-weight:normal;">Capability to expand banca presence into additional branches successfully.</span></li></ul></div>

Collected experience requirement

5 - 10 Years