Senior Business Analyst - Project Lead
KGISL · Coimbatore
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Collected role description
Key Responsibilities Gather, analyze, and document business requirements from insurance business stakeholders. Understand and document insurance processes, products, workflows, and business rules . Prepare BRD, FSD, user stories, functional specifications, process flows, and acceptance criteria . Work closely with development and QA teams to clarify requirements and resolve functional queries. Support digital insurance journeys including policy quotation, issuance, renewal, endorsement, claims, customer servicing, and payments . Coordinate requirements across web, mobile, backend APIs, and third-party integrations. Participate in requirement workshops, walkthroughs, sprint planning, demos, and UAT. Perform gap analysis between existing and proposed processes. Support integration requirements involving insurance core systems, payment gateways, customer platforms, and external services. Coordinate with technical teams to ensure requirements are correctly implemented. Maintain requirement traceability and ensure scope alignment throughout the project lifecycle. Prepare user guides, process documentation, and knowledge-transfer materials where required.
Collected experience requirement
10-15 years