Key Account Manager

Key Account Management – (West) Full-Time | Mumbai The Impact you will create: Retain & grow existing Accounts revenue through upselling & cross selling. Mapping of all existing accounts with all key stakeholders. Build relation through extensive networking & establish healthy relationships with CXOs. Have complete ownership of sales cycle. Ensure 100% customer satisfaction and maximize retention. Develop a strategic business expansion plan along with CSMs. Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business. Negotiate contracts and close agreements to maximize profits. What we look for? 5-8 years of experience in enterprise account management preferably in the B2B SaaS industry. Strong understanding of the MarTech. Has sales insights in farming role. Excellent communication and presentation skills. Ability to build and maintain relationships with key decision-makers. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Bachelor’s degree in business administration, Marketing, or a related field. Why Netcore? Netcore (https://netcore.ai/) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Netcore is certified as a Great Place to Work for 8 consecutive years reinforcing the company’s principle of being a people-centric company – where you will not be just an employee, but a family member of the organization. Headquartered in Mumbai, India we have our global footprint in 20+ countries worldwide across Americas, EMEA and APAC. Netcore is more than a platform; it's a paradigm shift in how brands cultivate relationships. We comprehend that every touchpoint within the customer journey is a brushstroke contributing to a larger masterpiece. Seamlessly weaving these touchpoints, from the initial interaction to post-purchase interactions, our platform nurtures relationships that transcend the transactional. This holistic approach culminates in not just one-off successes, but enduring partnerships that thrive over time, maximizing lifetime value and solidifying our commitment to sustained growth. Life @ Netcore: https://netcorecloud.com/careers/ A career at Netcore is more than just a job — it’s an opportunity to shape the future. If this sounds like a place where you can thrive, we can’t wait to meet you! What’s in it for you? Immense growth, continuous learning and consult the top-notch brands. Work with some of the most innovative brains. Opportunity to explore your entrepreneurial mindset. Open culture where your creative bug gets activated. Evolve as industry expert with versatile skills around email. Work with cutting-edge technology. If you are a highly motivated and experienced Account Manager who is looking for a challenging and rewarding opportunity, we encourage you to apply.