Service Management

TCS · Mumbai

Source and collection record

Last observed by our collector: 9 October 2026 at 1:11 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 435450

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: BACHELOR OF ENGINEERINGAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

1. Define, Adopt and deploy the SIAM and SIAM Practices in the account. 2. Define incident and service request classification schemes. 3. Record, classify and prioritize requests and incidents. 4. Verify, approve and fulfil service requests. 5. Investigate, diagnose and allocate incidents. 6. Resolve and recover from incidents. 7. Close service requests and incidents.</p

Collected minimum qualification

BACHELOR OF ENGINEERING

Collected experience requirement

5 - 15 Years