Process Associate
TCS · Chennai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 434971
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Collected role description
Role:Process Associate Domain: Property & Casualty Insurance domain Job Location: Chennai Experience: 1 – 5 Years Required Qualification: Graduate Required Skillset Details: Domain related: Relevant experience of handling P&C Auto and Property Insurance, Auto Claims, Underwriting, Policy Servicing related tasks (FNOL, Subrogation, Renewals, Cancellations etc.) Knowledge of the P&C Insurance principles and applied experience Responsible for maintaining high standards of Performance, SLAs & innovative solutions Relevant experience of handling general insurance · Knowledge of the insurance principles and applied experience Soft Skills: -Good communication skills – Written and Oral (good to have) -Focus on customer service with an end objective to resolve issues -Empathy focused approach in dealing with customers Computer related skill: -Should have a working knowledge of computer basics (Word, Excel and PPT) Responsibilities: -U.S Shift (Need to be Flexible on Shift Timings -Ability to work in a fast-paced, multi-skill work environment -Ability to process continual workload for extended periods in assigned area -Ability to provide a consistently high level of quality customer service -Ensure and maintain effective professional relationships with Client -Coordinate with team members and ensure achievement of all team objectives and goals -Ability to meet and sustain daily targets performance, attendance, and behavioral standards -Ability to work flexible hours / overtime as required (including weekends) -Problem Solving Skills - Positive attitude
Collected minimum qualification
BACHELOR OF COMMERCE
Collected experience requirement
1 - 5 Years