Manager
TCS · Mumbai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 435084
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
Key Responsibilities: Manage end-to-end trade operations and ensure adherence to service quality standards. Handle and maintain strong client relationships, providing effective issue resolution and service support. Lead, mentor, and manage a team, ensuring productivity, engagement, and performance delivery. Coordinate with internal and external stakeholders to support business objectives and client requirements. Drive process improvements, risk management, and compliance within trade operations. Required Skills & Experience: Excellent verbal and written communication skills. Sound knowledge of Trade Finance products, including: EDPMS (Export Data Processing and Monitoring System) IDPMS (Import Data Processing and Monitoring System) Letter of Credit (LC) Bank Guarantee (BG) Strong client servicing and stakeholder management experience. Proven team handling and people management experience. Experience in trade operations, banking, financial services, or BPO environment. Ability to manage multiple priorities and deliver high-quality customer service.
Collected minimum qualification
BACHELOR OF COMMERCE
Collected experience requirement
8 - 16 Years