Operations Manager
TCS · Indore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 434756
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
*Mangerial experience/People Management experience for the Span of min 50 Team Member *Strong understanding of KPI management, performance monitoring, and reporting. *Experience in coaching, mentoring, and performance management. *GWS knowledge and Experience *Experience in BPO/IT Support/Service Delivery operations. *Exposure to workforce management and forecasting tools. *Experience in process improvement methodologies (Lean, Six Sigma, Continuous Improvement).
Collected minimum qualification
BACHELOR OF COMMERCE
Collected experience requirement
8 - 12 Years