Salesforce Service Cloud

TCS · Chennai

Source and collection record

Last observed by our collector: 9 October 2026 at 1:11 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 434706

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: BACHELOR OF TECHNOLOGYAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Strong experience with Salesforce Service Cloud implementations. Good understanding of CRM and customer service business processes. Hands-on experience with: Case Management Service Console Omnichannel Routing Knowledge Base Entitlements & Milestones Flows and Process Automation Experience in Salesforce configuration and customization. Knowledge of Apex, Lightning Components (LWC/Aura), and integrations is preferred. Experience with REST/SOAP APIs and middleware integrations. Strong analytical, problem-solving, and communication skills.

Collected minimum qualification

BACHELOR OF TECHNOLOGY

Collected experience requirement

6 - 10 Years