Salesforce Sales & Service Cloud
TCS · Bangalore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 434587
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
Design, develop, and implement scalable solutions on Salesforce Sales Cloud and Service Cloud to support business processes and customer engagement. Develop custom applications using Apex, Lightning Web Components (LWC), Aura Components, Triggers, Batch Apex, and Flows. Configure and customize Sales Cloud features including Lead, Opportunity, Account, Contact, Forecasting, and Territory Management. Implement Service Cloud capabilities such as Case Management, Omni-Channel Routing, Service Console, Knowledge Base, Entitlements, and SLA Management. Design and develop integrations between Salesforce and external systems using REST/SOAP APIs, Platform Events, Middleware (MuleSoft), and other integration frameworks. Perform data modeling, security configuration, sharing rules, and Salesforce best practice implementation. Collaborate with business stakeholders, architects, and cross-functional teams to gather requirements and deliver technical solutions. Participate in code reviews, troubleshooting, deployment activities, and performance optimization initiatives.
Collected minimum qualification
BACHELOR OF TECHNOLOGY
Collected experience requirement
4 - 14 Years