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ServiceNow ITOM

TCS · Bangalore

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Employer requisition: 434544

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Collected role description

Job Title: ServiceNow ITOM Developer Experience: 5 – 15 Years Locations: Bengaluru Job Description: We are seeking a skilled ServiceNow ITOM Developer to design, implement, and support IT Operations Management solutions on the ServiceNow platform. Key Responsibilities: Develop and implement ITOM modules such as Discovery, Service Mapping, Event Management, and Orchestration Configure and maintain MID Servers, patterns, and probes/sensors Build integrations with third-party monitoring tools using REST/SOAP APIs Customize platform components using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer Perform CMDB data modeling, reconciliation, and data quality improvements Troubleshoot and optimize Discovery and Service Mapping performance Collaborate with stakeholders to deliver scalable ITOM solutions Required Skills: Hands-on experience in ServiceNow ITOM (Discovery, Service Mapping, Event Management) Strong knowledge of CMDB, CSDM framework, and infrastructure concepts Proficiency in JavaScript and ServiceNow scripting Experience with MID Server setup and integrations Good understanding of ITSM processes ServiceNow certifications (CSA / CAD / CIS-ITOM preferred)

Collected minimum qualification

BACHELOR OF TECHNOLOGY

Collected experience requirement

5 - 15 Years