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Quality Control Employee Benefits

TCS · Pune

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Employer requisition: 433857

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Collected role description

Role: Quality Control – Employee Benefits Required Technical Skill Set: SAP HCM, Employee Travel Claims Processing, Reimbursement, Travel Allowance, Benefits & Perks, Root Cause Analysis (RCA) for India Market Desired Experience Range: 2-6 Years Location of Requirement: Pune Shift: Day Shift (9 AM - 6 PM IST) but should be flexible with shift timings Desired Competencies (Technical/Behavioral Competency) Role: • Strong understanding of Hire to Retire lifecycle, specialist in Employee Benefits, claims processing and reimbursement. • Perform quality audits/reviews of all the transactions as per defined sampling methodology. • Validate process compliance against SOPs, process documentation, and client requirements • Identify processing errors, compliance gaps, and control weaknesses. • Document audit observations and provide detailed feedback to operations teams • Ensure adherence to Critical to Quality (CTQ) parameters and quality standards. • Support monthly, weekly, and daily quality reporting activities. • Analyze recurring errors and identify trends impacting process quality • Prepare quality dashboards, scorecards, and management reports. • Assist in Root Cause Analysis (RCA) and 5 Why analysis for quality deviations • Track closure of corrective and preventive actions • Maintain audit records and quality documentation Add - on Requirements: • Demonstrated proactive, positive conflict resolution skills. • Excellent analytical and problem-solving skills • Excellent communicator at all levels • Intellectual curiosity, appetite to do things better and proactive nature. Good-to-Have: 1. B.Com, M.Com, BBA, BA /Post Graduate degree in Finance or Accounting/HR 2. 1-5 years of professional experience in Accounts Payables 3. Good understanding of Finance and accounting processes. 4. Knowledge of various ERPs’- SAP, MS Office, Advanced Excel

Collected minimum qualification

BACHELOR OF ARTS

Collected experience requirement

2 - 6 Years