MIM

TCS · Chennai

Source and collection record

Last observed by our collector: 9 October 2026 at 1:11 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 433159

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: BACHELOR OF ENGINEERINGAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Experience managing critical P1/P2 incidents end-to-end. Strong understanding of ITIL Incident Management processes. Ability to lead war rooms, bridge calls, and technical resolution teams. Experience coordinating multiple resolver groups, vendors, and support teams. Expertise in executive and customer communications during outages. Strong analytical, troubleshooting, and decision-making skills. Hands-on experience with ITSM tools such as ServiceNow

Collected minimum qualification

BACHELOR OF ENGINEERING

Collected experience requirement

7 - 15 Years