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SRF Lead

TCS · Delhi

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 432250

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Collected role description

SRF Lead Experience: 10 Years+ Location: Hyderabad, Bangalore, Chennai, Kolkata, Delhi NCR Job Summary We are seeking an experienced SRF Lead with strong expertise in Telecom NOC Operations, Service Restoration, Incident Management, and Network Performance Monitoring across wireless and transport network environments. Key Skills Telecom NOC Operations Service Restoration & Fault Management 4G/5G, Wireless & RAN Networks Ericsson ENM, ENIQ Splunk, ServiceNow ITIL Processes Root Cause Analysis (RCA) Network Monitoring & Service Assurance Incident & Problem Management AIOps & Automation (Preferred) Responsibilities Lead service restoration and fault management activities. Drive incident resolution and ensure service availability. Perform RCA and implement preventive measures. Monitor network performance, alarms, and service KPIs. Coordinate with operations, engineering, and vendor teams. Ensure compliance with ITIL processes and operational standards. Support automation and AIOps initiatives for operational efficiency. Preferred Skills Python Automation Dashboard & Reporting Tools Telecom Analytics AI-driven Operations

Collected minimum qualification

BACHELOR OF TECHNOLOGY

Collected experience requirement

10 - 15 Years