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Zscaler

TCS · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 431940

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Role: Zscaler Analyst/ Specialist Must have skills: Zscaler entire suite Roles and Responsibilities: • Maintain Content Filtering / Proxy configurations • Implement, Test and Validate Content Filtering configuration changes. • Perform testing of necessary web filtering policies. • Provide web filtering reports when requested through Service Management • Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. • Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. • Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). • Work on action tasks for Problem Management process. • Implement configuration and system changes following Service Management change management process. • Provide and maintain documentation for Web content filtering services. • Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA , ZPA Daily review of Client ZPA dashboard • Review Dashboard for errors and issues

Collected minimum qualification

BACHELOR OF TECHNOLOGY

Collected experience requirement

4 - 15 Years