Telecom Order Management

TCS · Kolkata

Source and collection record

Last observed by our collector: 9 October 2026 at 1:11 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 431052

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

How sourcing and classification work · Report a discrepancy

Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Collected minimum qualification: BACHELOR OF COMMERCEAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Key Responsibilities: § Ensure processing of all Work Orders (TT) for fixed line businesses in the client provided CRM applications with the given SLAs and quality metrics. § Understand the client requirement and provision the services and close the WOs in the systems § Key tasks include validation of orders, Vendor qualification, Pricing and rate management. § Take complete ownership of the cases and ensure closure of the WOs successfully § Identify process improvement opportunities and implement the same in consultation with TLs § Inter-department coordination for Order exception/execution management. § Data Integrity Check and validation during Order execution. · Work on scheduling different activities and notify end customer · Manage end to end project till completion · Take follow up, coordinate with different teams, stake holders and customer, for timely closure of project · Escalate issue to respective team/person · Sending timely notification to end customer related to project § Handling customers queries/complaints and divert them to concern department Qualification: BSC / B.Com / M.Com/ BA / MA / MBA / IT Graduate, BCA etc. Experience: 1-3 years of Telecom experience preferably in Telecom fulfilment activities, Experience of working in Telecom relat

Collected minimum qualification

BACHELOR OF COMMERCE

Collected experience requirement

1 - 5 Years