SDM
TCS · Bangalore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 430479
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Collected role description
We are looking for an experienced Service Delivery Manager (SDM) / Program Manager to lead large-scale IT programs, manage service delivery, and drive successful project execution. The candidate will be responsible for stakeholder management, governance, delivery excellence, resource planning, risk management, and ensuring customer satisfaction. Mandatory Skills Program & Project Management Service Delivery Management Stakeholder & Client Management Delivery Governance & Reporting Resource Planning & Capacity Management Risk & Issue Management Agile / Scrum / Waterfall Methodologies Budget & Financial Management SLA, KPI & Performance Management Team Leadership & People Management Vendor Management Change & Escalation Management
Collected minimum qualification
BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING
Collected experience requirement
5 - 13 Years