FP&A Delivery Excellence Lead

TCS · Delhi

Source and collection record

Last observed by our collector: 9 October 2026 at 1:11 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 425816

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected minimum qualification: MASTER OF BUSINESS ADMINISTRATIONAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

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Collected role description

FP&A Delivery Excellence Lead : Role Purpose Build and lead the Delivery Excellence function for the FP&A CoE, driving governance, quality, productivity, risk management and continuous improvement. Ensure scalable, standardized and AI-enabled operations while supporting the growth of the CoE from 100+ to 1,000+ FTEs. Partner with Delivery, Transformation and Strike Team Team & leaders to improve service quality, client satisfaction, operational efficiency and business outcomes Experience 15+ years in FP&A, Finance Operations, Shared Services, GCC, GBS or BPS Experience managing large global delivery organizations Proven track record in Delivery Excellence, Governance, Quality and Risk Management Experience driving transformation, automation, AI and productivity initiatives Hands on experience in Value Stream Mapping, Lean Six Sigma methodologies, driving process improvement using LSS methodologies Working experience in Delivery Process Maturity assessments Strong client and stakeholder management across global geographies Education CA / CMA / CPA / MBA (Finance) Preferred Certifications FPAC (Financial Planning & Analysis Professional) Lean Six Sigma Green/Black Belt/ MBB BB Certified PMP (Project Management Professional) Power BI / Analytics Certification AI for Finance / Hyperautomation Certification Core Skills Delivery Governance & Operational Excellence Quality, SLA & KPI Management Risk, Compliance & Audit Readiness Productivity & Continuous Improvement Client & Executive Stakeholder Management Lean Six Sigma & Value Stream Mapping Process Maturity Assessment Workforce Planning & Capacity Management GenAI, Agentic AI & Automation Analytics & Business Insights Key Responsibilities Establish Delivery Excellence governance, controls and review frameworks. Improve quality, productivity, utilization, CSAT and operational KPIs. Drive standardization, automation and AI-led transformation initiatives. Lead risk management, audits, compliance and escalation governance. Create executive dashboards, metrics and performance reporting. Coach teams and build a culture of accountability, quality and continuous improvement. Success Measures 95% SLA adherence 98% delivery accuracy Improved CSAT, productivity and margins Zero major audit/compliance observations </ul

Collected minimum qualification

MASTER OF BUSINESS ADMINISTRATION

Collected experience requirement

14 - 24 Years