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Nice CXOne - Developer

TCS · Trivandrum

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: 420087

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Key Competencies · Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio · Hands-on experience with NICE CXone development (Studio, APIs, scripting). · Strong understanding of Cisco UCCE/UCCX call flows and routing logic. · Proficiency in programming languages (JavaScript, Python, or .NET). · Experience with REST APIs, web services, and data exchange formats (JSON, XML). Job Description · The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications · Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools). · Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone · Translate Cisco call flows and routing scripts into NICE CXone equivalents. · Work with NICE CXone APIs, RESTful services, and connectors for third-party systems. · Develop automation scripts for provisioning and configuration. ·<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times

Collected minimum qualification

BACHELOR OF ENGINEERING

Collected experience requirement

4 - 12 Years