Microsoft Dynamics 365 CRM(CCaaS) Platform Engineer
TCS · Bangalore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 414788
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Collected role description
TCS Inviting Applications for Role : Microsoft Dynamics 365 CRM(CCaaS) Platform Engineer Exp : 7 - 12 yr Location : PAN India Strong experience developing and configuring Microsoft Dynamics 365 CRM (Customer Service / Contact Centre) solutions. · Proven development experience in MS Dynamics 365 CRM (PCF, plugins, web resources, JavaScript). · Working knowledge of Custom API design and integration best practices. · Hands-on experience with Power Platform (Power Apps, Power Automate, Power Platform Admin Centre). · Experience in Copilot Studio chatbot designing · Understanding of Azure services relevant to CCaaS (Azure communication Services, Event Grid). · Excellent problem-solving, stakeholder management, and documentation skills.
Collected minimum qualification
BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING
Collected experience requirement
7 - 12 Years