Production Support Engineer
TCS · Mumbai
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 409074
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
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Collected role description
Role: Production Support Engineer L2_L3 Experience: 3-5 Domain: BFSI(Preferred) Technical Skills: J2EE (Spring, Spring Boot) Microservices architecture RESTful APIs Oracle and DB2 databases Strong SQL troubleshooting skills Unix / Linux operating systems Responsibilities: L2 Production Support Responsibilities Provide Level 2 support for J2EE and Microservices applications Analyze application, API, and middleware logs Perform data analysis using Oracle and DB2 Support production releases and configuration changes Document known issues, workarounds, and resolutions Participate in shift handovers and stakeholder communication L3 Production Support Responsibilities Perform in-depth root cause analysis and implement permanent fixes Debug J2EE and Microservices application components Analyze database performance issues (locks, deadlocks, slow queries) Support Sev-1 and Sev-2 incidents and post-incident. </ul
Collected minimum qualification
BACHELOR OF ENGINEERING
Collected experience requirement
3 - 5 Years