BPO Planning & Scheduling Senior Associate

NTT Data Services · Chennai

Source and collection record

Last observed by our collector: 9 October 2026 at 1:08 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 390511

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Collected role description

We are seeking a BPO Planning & Scheduling Senior Associate to manage queue personnel during peak call volumes and ensure optimal contact center performance. Key responsibilities include scheduling, resource allocation, and monitoring technician availability. Ideal for candidates with experience in contact center operations and strong analytical skills.