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Helpdesk Senior Associate - ITIL

NTT Data Services · Bangalore

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Employer requisition: 390017

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Collected role description

We are seeking a Helpdesk Senior Associate - ITIL to provide exceptional IT Service Desk support and guidance to end-users. You will record and escalate support issues, assist with IT onboarding, and collaborate with internal teams. Ideal candidates possess strong troubleshooting skills and experience with IT software and hardware.