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Helpdesk Associate - ITIL

NTT Data Services · Bangalore

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Employer requisition: 377465

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Collected role description

Become part of our team as a Helpdesk Associate - ITIL, providing L1 technical guidance for problem resolution via telephone and email. Support customers by liaising between departments and ensuring timely system issue resolution. Ideal for candidates with technical support experience and basic troubleshooting skills. Become part of our team as a Helpdesk Associate - ITIL, providing L1 technical guidance for problem resolution via telephone and email. Support customers by liaising between departments and ensuring timely system issue resolution. Ideal for candidates with technical support experience and basic troubleshooting skills.