Helpdesk Senior Associate-ITSM

NTT Data Services · Noida

Source and collection record

Last observed by our collector: 9 October 2026 at 1:08 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 388529

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Take on the role of Helpdesk Senior Associate-ITSM, providing L1/L1.5 technical guidance for problem resolution in client infrastructure. Engage in troubleshooting, customer liaison, and support across multiple channels. Ideal for candidates with strong communication, customer handling, and 3-5 years’ experience in ITSM environments.

Collected experience requirement

3-5 years